Depending on what type of file it is, you probably do not have the correct
program to open up the attachement on your main computer. If its a document
and you don't have microsoft word on your computer for example and opened
it up in notebook or some other word processing program on your computer
that is not the correct program that can decipher it.

On Mon, Sep 17, 2012 at 9:48 AM, "E" Sharp <[email protected]> wrote:

> This has happened to me a couple of times and I am not sure how to correct
> it.  My niece sent me an attachment to her email.  I am using Windows XP on
> my main computer.  On my laptop I am using Windows 7.  It opens in Windows
> 7 OK but in XP it is just a bunch of small boxes.  What do I have to do to
> get it to open in XP?  I tried different encoding but can't seem to find a
> right one or will I be able to open it in XP?  Any and all help
> appreciated.  Remember you are talking to a computer semi-illiterate person
> here aka an proud senior citizen :-)
>
> Thanks.
> "E"
>
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