Hello E,

When the email opens are you able to read any part of the email? If you are is 
there a box that shows the attachment file? If so, does it show an extension, 
i.e., .doc, .jpg etc? The extension tells you what program you have to use to 
read the attachment. It doesn't sound like you are bringing your email in 
through Outlook Express...correct?

Michelle
  ----- Original Message ----- 
  From: "E" Sharp 
  To: azores 
  Sent: Monday, September 17, 2012 9:48 AM
  Subject: [AZORES-Genealogy] Off-Topic Computer Mail Question


  This has happened to me a couple of times and I am not sure how to correct 
it.  My niece sent me an attachment to her email.  I am using Windows XP on my 
main computer.  On my laptop I am using Windows 7.  It opens in Windows 7 OK 
but in XP it is just a bunch of small boxes.  What do I have to do to get it to 
open in XP?  I tried different encoding but can't seem to find a right one or 
will I be able to open it in XP?  Any and all help appreciated.  Remember you 
are talking to a computer semi-illiterate person here aka an proud senior 
citizen :-)

  Thanks.
  "E"

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