Hi Patricia, If the drive is under warranty, you may have to take it back to the store you purchased it at.
If it isn't under warranty, you're probably looking at a new enclosure that's needed, or the drive has fallen over, or been dropped. The only reason this would happen is if the drive has been damaged, or the enclosure is going bad. What kinds of noises was it making while it was formatting, and have you heard it make these same sounds before when it tried to access the information on it? How is that you store the drive, in other words, how do you keep it on your desk or bookshelf? Do you keep it flat on it's side, or do you stand it up on it's spine like a book? If you do the latter, the drive may have tipped over, in which case, the drive might be damaged. Even a tip over like that is enough to damage one of these drives, and the enclosure just as easily. Now, if the enclosure is the part that's gone bad, those are easy to replace, and only cost you in the range of 20 to 40 bucks to buy. I guess this would be the cheapest way of diagnosing if the drive is bad or if the enclosure is bad, by purchasing the new enclosure, then swapping the drive out from inside the old enclosure, into the new one. It's really easy, and the drives go in only one way, I've assembled one before. In fact, I never understand why people don't take their old hard drives out of their old computers when they get new computers, and buy an enclosure for the drives, that way they have an instant external hard drive that only needs to be re-formatted and away you go. I know, I'm going off on a tangent, but suffice it to say, if you're getting that error, one of those parts is damaged, I would just hope it's not the drive and only the enclosure. Smile. Crossing my fingers for you. Victor Co-moderator Blind Movie Buffs List Guidedogs List Visit the JAWS Users List home page at: http://www.jaws-users.com Visit the Blind Computing home page at: http://www.blind-computing.com Address for the list archives: http://www.mail-archive.com/[email protected]/ To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following address in order to contact the management team [EMAIL PROTECTED] If you wish to join the JAWS Users List send a blank email to the following address: [EMAIL PROTECTED]
