My theory is that, for whatever reason, Word files cause a problem when the bn tries to put the file in its ram (when you open a file and modify it, you are viewing/editing a copy in ram, not the copy on the storage device) back onto the storage device to overwrite the old copy with your new one, it encountous an error when it hits either a language tag or format marker; it always seems to cut off text at one of these points. It is something in the software that I thought was fixed, but I guess not.

Have a great day,
Alex

----- Original Message -----
From: "Powers, Terry (NIH/OD/DEAS) [E]"
<[EMAIL PROTECTED]
To: "Alex Parks" <[EMAIL PROTECTED]>,"Richard Ring"
<[EMAIL PROTECTED]>,<[email protected]
Date sent: Tue, 4 Dec 2007 10:21:09 -0500
Subject: RE: [Braillenote] "exception: converter" is back!

What is causing this problem? We had to convert to text so I
could read
that manual for my class, yesterday.

Terry Powers


-----Original Message-----
From: Alex Parks [mailto:[EMAIL PROTECTED]
Sent: Tuesday, December 04, 2007 10:03 AM
To: Richard Ring; [EMAIL PROTECTED]; [email protected]
Subject: RE: [Braillenote] "exception: converter" is back!

Really? I must have gotten lucky, then; I guess the bug was off
bothering you and left me alone! Yes, it is always with .doc
files and
never any other file type. HW absolutely has to fix all these
Word
problems.

Have a great day,
Alex

----- Original Message -----
From: "Richard Ring" <[EMAIL PROTECTED]
To: "Alex Parks"
<[EMAIL PROTECTED]>,<[email protected]
Date sent: Tue, 4 Dec 2007 08:46:06 -0600
Subject: RE: [Braillenote] "exception: converter" is back!

I hate to tell you this, but I haven't upgraded to build 27, and
I have
encountered the error twice, always involving Microsoft Word
files.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Alex
Parks
Sent: Saturday, December 01, 2007 10:58 PM
To: [email protected]
Subject: [Braillenote] "exception: converter" is back!


Hi all,
In 7.5.xx until .27, I had no more problems with non-keyword
documents giving that dreaded "exception: converter.  Access
violation reading/writing [ram address]".  Since build 27,
however, it has happened twice in four days! I thought bugs were
supposed to stay squished, but I guess this little guy pulled a
magic act and is now on the loose again through the BN family
running build 27.  Be careful! There seems to be no way of
knowing where it will strike, except the files seem to always be
doc files.

Have a great day,
Alex

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