If I am not encountering these problems with 7.2, should I not upgrade?

I only use word files predominately and I'm afraid of losing things if this
is a persistent problem.

Cindy

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of 
> Alex Parks
> Sent: Tuesday, December 04, 2007 10:32 AM
> To: Powers, Terry (NIH/OD/DEAS) [E]; [EMAIL PROTECTED]; 
> [EMAIL PROTECTED]; [email protected]
> Subject: RE: [Braillenote] "exception: converter" is back!
> 
> 
> My theory is that, for whatever reason, Word files cause a 
> problem when the bn tries to put the file in its ram (when you 
> open a file and modify it, you are viewing/editing a copy in ram, 
> not the copy on the storage device) back onto the storage device 
> to overwrite the old copy with your new one, it encountous an 
> error when it hits either a language tag or format marker; it 
> always seems to cut off text at one of these points.  It is 
> something in the software that I thought was fixed, but I guess 
> not.
> 
> Have a great day,
> Alex
> 
> > ----- Original Message -----
> >From: "Powers, Terry (NIH/OD/DEAS) [E]"
> <[EMAIL PROTECTED]
> >To: "Alex Parks" <[EMAIL PROTECTED]>,"Richard Ring"
> <[EMAIL PROTECTED]>,<[email protected]
> >Date sent: Tue, 4 Dec 2007 10:21:09 -0500
> >Subject: RE: [Braillenote] "exception: converter" is back!
> 
> >What is causing this problem?  We had to convert to text so I
> could read
> >that manual for my class, yesterday.
> 
> >Terry Powers
> 
> 
> >-----Original Message-----
> >From: Alex Parks [mailto:[EMAIL PROTECTED]
> >Sent: Tuesday, December 04, 2007 10:03 AM
> >To: Richard Ring; [EMAIL PROTECTED]; [email protected]
> >Subject: RE: [Braillenote] "exception: converter" is back!
> 
> >Really? I must have gotten lucky, then; I guess the bug was off 
> >bothering you and left me alone! Yes, it is always with .doc
> files and
> >never any other file type.  HW absolutely has to fix all these
> Word
> >problems.
> 
> >Have a great day,
> >Alex
> 
> >> ----- Original Message -----
> >>From: "Richard Ring" <[EMAIL PROTECTED]
> >>To: "Alex Parks"
> ><[EMAIL PROTECTED]>,<[email protected]
> >>Date sent: Tue, 4 Dec 2007 08:46:06 -0600
> >>Subject: RE: [Braillenote] "exception: converter" is back!
> 
> >>I hate to tell you this, but I haven't upgraded to build 27, and
> >I have
> >>encountered the error twice, always involving Microsoft Word
> >files.
> 
> 
> >>-----Original Message-----
> >>From: [EMAIL PROTECTED]
> >>[mailto:[EMAIL PROTECTED] On Behalf Of Alex
> >Parks
> >>Sent: Saturday, December 01, 2007 10:58 PM
> >>To: [email protected]
> >>Subject: [Braillenote] "exception: converter" is back!
> 
> 
> >>Hi all,
> >>In 7.5.xx until .27, I had no more problems with 
> non-keyword documents 
> >>giving that dreaded "exception: converter.  Access violation 
> >>reading/writing [ram address]".  Since build 27, however, it has 
> >>happened twice in four days! I thought bugs were supposed to stay 
> >>squished, but I guess this little guy pulled a magic act 
> and is now on 
> >>the loose again through the BN family running build 27.  Be 
> careful! 
> >>There seems to be no way of knowing where it will strike, 
> except the 
> >>files seem to always be doc files.
> 
> >>Have a great day,
> >>Alex
> 
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> 
> 
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> 
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