Yikes!

Apologies if that was over the top. I guess the chisanbop comment did not properly convey the hyperbole, and hence humor, I was trying to achieve. Hopefully my comments can still be taken as the constructive criticism they were intended to be.

James

On Oct 26, 2008, at 4:57 PM, Gerard Bricogne wrote:

Dear James,

I am rather surprised and disappointed to find such an intemperate, ill-judged and almost slanderous statement from you, especially in a posting to a bulletin board that is intended for the sharing of experience and good
will and to which you have been such a regular and valued contributor.

To deal with slander first: Global phasing has been operating for over 10 years without ever being, or intending to be, anyone's chance to "just try and make a buck". We develop our software thank to a mix of funding that does include industrial sponsors, but we distribute it free of charge to academic users (since 2002 we have issued over 3500 licence keys for SHARP to academic users). We even give support to academic users, and spare no pains in doing so, as many users can testify: this is not exactly the most lucrative occupation if one is looking to make a buck. Global Phasing's staff consists of eight scientists, plus one part-time person to keep the books and get the annual accounts audited. The company has never had any investors, and spends all its income on scientists' salaries and running costs. Perhaps the ".com" suffix has acquired a bad smell in other parts of
the world, but in this case your insinuations are badly misguided.

    If you have had difficulties installing software from us, a more
constructive form of feedback would be to write to us at sharp- develop or buster-develop (both @globalphasing.com) and explain the nature of those difficulties. We have often found that the worst problems occur when people, instead of writing to us, start to try and hack the scripts themselves and end up tying themselves in inextricable knots. One of your remarks seems to want to imply that we have taken a perverse pleasure in making installations difficult. It is true that we still carry a legacy from earlier days when some of our sponsors wanted to be able to distribute jobs over heterogeneous clusters of machines and to view the results from any other machine on that network, while most users today just want to run everything on one machine. Our installation procedures have kept evolving to become simpler and more robust, although the need to link up with several third-party packages makes it hard to suppress complexity entirely. If you happen to have constructive suggestions to make in this direction, we will be only too happy to listen to them and will do our best to make use of them. We do have, however, to weigh up how much time to devote to these issues, vs. how much to developing
and implementing new methods.

I hope you will take the time to write to either of the mailing lists I indicated above to explain what simplifications you would like to see in our
current installation procedures, and look forward to reading them.


    With best wishes,

         Gerard.


--
On Sun, Oct 26, 2008 at 01:40:35AM -0700, James Stroud wrote:
The info at

 http://www.globalphasing.com/buster/installation/index.html#requirements

will give you some hints about whether it will be successful on OS X. As
per the Global Phasing modus operandi, any instruction involving
installation of their software is muddled in riddle and ambiguity. They have made an art of making their software difficult to install. I guess the philosophy is that if you can somehow get their software installed, then you have earned your phase information. Personally, I'd rather solve my structure with using chisanbop and a pencil than attempt to install Global
Phasing software.

Speaking from experience, this is my 2c. Apologies if I hurt anyone's
feelings who are "just trying to make a buck".

James





On Oct 24, 2008, at 9:39 AM, jacques-philippe colletier wrote:

Hi everydoby,
I`d like to know if there is a version of BUSTER-TNT available on MacOSX ?
Anyone knows ?


*****************************************
Dr. Jacques-Philippe Colletier
UCLA / DOE Institute for Genomics and Proteomics
90095 Los Angeles, CA, USA
*****************************************
[EMAIL PROTECTED]
[EMAIL PROTECTED]
*****************************************

--
James Stroud
UCLA-DOE Institute for Genomics and Proteomics
Box 951570
Los Angeles, CA  90095

http://www.jamesstroud.com

--

    ===============================================================
    *                                                             *
    * Gerard Bricogne                     [EMAIL PROTECTED]  *
    *                                                             *
    * Global Phasing Ltd.                                         *
    * Sheraton House, Castle Park         Tel: +44-(0)1223-353033 *
    * Cambridge CB3 0AX, UK               Fax: +44-(0)1223-366889 *
    *                                                             *
    ===============================================================

--
James Stroud
UCLA-DOE Institute for Genomics and Proteomics
Box 951570
Los Angeles, CA  90095

http://www.jamesstroud.com

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