Thank you Dave for the info I am not doing something wrong then. I am going to see what they can do for me.
-----Original Message----- From: MADMAN [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 11, 2002 4:03 PM To: [EMAIL PROTECTED] Subject: Re: 501 reloading [7:58946] I just got a reply back from the engineer at Cisco that RMAed the PIX. Yesterday he didn't know of any issues but he must have asked some peers as I got a email today verifying that I'm not yet totally off me rocker. Here is what info I received: It is a known issue. I will issue another RMA for you and power supply. However, I will mark them as "New from Manufacturing" to ensure that you get the proper pix. Apparently, there was a handfull of Pix that came out from our manufacturing with a design flaw. We have modified both the power connector on the 501, and depending on how old the power supply is, we also modified the connector on it as well. Considering the first RMA didn't fix the problem, I would switch out both the power supply and box with brand new ones just to be safe. Apparently an extreemly few customers actually run into this issue, hence no Field Notice was generated. I was "lucky enough to get two!!!! You may be another one of the "extremely few" ;) Dave "Arni V. Skarphedinsson" wrote: > > I have sees this exact problem with a lot of the pix 501 boxes, and > would be > intrested to know if cisco is going to do anything about it. -- David Madland CCIE# 2016 Sr. Network Engineer Qwest Communications 612-664-3367 "You don't make the poor richer by making the rich poorer." --Winston Churchill Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=59005&t=58946 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
