On 7/19/06, Kevin Bilbee <[EMAIL PROTECTED]> wrote:
If revenue would not be lost without it and it costs you money to provide then what is the business case for providing the service?
In 2006, for any small operator, nothing insofar as the service itself is concerned. You only do it to provide a complete solution for customers, and you do it at a loss. If I could cut out email I could cut out 50% of the server resources I have in place (and which I just finished tripling). The increasingly difficult model for the small ISP dictated my shift into an emphasis on contract programming and away from design and hosting. So when a company that caters to the small business -- who as a body are pretty much all in the same boat -- and seeks to increase their costs in a market where consumer perception is that they're already an expensive choice (I am cutting fees to existing customers to keep them... not raising them)... well thats going to be a mighty tough sell to anyone who is in the trenches and understands fully what they are up against. I came into this thread a little late and if my read on the posts from Declude is any indication, some of this is sinking in. I'll make a decision after I see what the revenue sharing program looks like. As an aside to Declude to explain where I am coming from: I was a Declude user for a couple of years and left it for an open source solution, which I am still reasonably happy with, but -- since I am already going to the trouble of rebuilding all of my mail services on new servers right now -- am willing to reconsider if I can get a qualitative advantage for a justifiable cost. -- [EMAIL PROTECTED] Janitor, MSB Web Systems mysecretbase.com --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
