On Thu, Nov 15, 2012 at 7:44 AM, Andrea Pescetti <pesce...@apache.org> wrote: > Rob Weir wrote: >> >> This is mainly a community-relations / public outreach idea. I >> noticed that when we do a blog post we get a lot of unrelated >> questions, some of them quite good. So I'm thinking -- there must be >> a lot of good questions out there. They could range from "How do >> I..." to 'Why did you..." to "What if you did...", etc. >> So the proposal is to use Google Moderator > > > Excellent idea. I'd just be careful in telling people that for support they > should go to http://forum.openoffice.org to define the kind of questions we > want to have (so, for example, "How can I prepare a tri-fold brochure with > OpenOffice?" is right; a bug report or enhancement request is not quite > right, at least in general). >
Good point. Here is what we have now: https://www.google.com/moderator/#16/e=2033e8 Note that I added a reminder on where to go for support questions. Of course, this won't prevent support questions. Heck, we get support questions on blog posts that have nothing to do with support. But I assume no support question will get enough votes to go reach a "top 10" position. And if one did make it through, then it would probably be a real interesting one. In any case, I need some volunteers from the project to help me moderate this. Moderation is mainly two tasks: 1) Responding to items that are flagged by other users as "inappropriate". and 2) Weeding out duplicate questions. (Google tries to identify duplicates and when it does the duplicate question is put in the moderation queue for us to allow or reject), Moderation should not be very time consuming, maybe 10 minutes/day . If you want to help, let me know your Google ID (usually your Gmail address). Send it to me off-list if you prefer. Regards, -Rob > Regards, > Andrea.
