On 2014-04-14, at 12:46, Rob Weir <robw...@apache.org> wrote: > On Mon, Apr 14, 2014 at 11:58 AM, Louis Suárez-Potts <lui...@gmail.com> wrote: >> Hi, >> On 2014-04-14, at 11:33, Kay Schenk <kay.sch...@gmail.com> wrote: >> >>> >>> On 04/14/2014 07:20 AM, Louis Suárez-Potts wrote: >>>> >>>> >>>> On 2014-04-14, at 09:39, Samer Mansour <samer...@gmail.com> wrote: >>>> >>>>> Odd, I thought this was pretty obvious: >>>>> https://www.openoffice.org/why/why_sme.html Its only 2 clicks into >>>>> the site. I want to learn more -> Businesses, third bullet down. >>>>> >>>>> This may be a product of our localized sites not existing / being >>>>> updated. This person was inquiring for a Malaysian business, not >>>>> sure if the person inquiring was also from Malaysia. >>>>> >>>>> Samer >>>>> >>>>> >>>>> On Mon, Apr 14, 2014 at 7:59 AM, Rob Weir <robw...@apache.org> >>>>> wrote: >>>>> >>>>>> This seems to be an FAQ item: What are commercial terms for AOO? >>>>>> Where is a good place to put this FAQ? >>>>>> >>>>>> -Rob >>>> >>>> Being obvious, stating the repeated—then stating it again—is no proof >>>> against the wilfully oblivious poster who feels compelled to >>>> correspond personally with seeming humans to obtain requisite legal >>>> permissions; in fact, it may be legally required to get an actual >>>> reply from the copyright holder that commercial usage of this free >>>> software is permitted. >>>> >>>> At least, that was my experience long long ago. >>>> >>>> Having a FAQ, as we did at Sun, helped--but only for this we >>>> envisioned being like us. In the end, just spending time at night >>>> with the outlier questions seemed most expeditious. louis >>>> >>>> >>> >>> Maybe it would help to include an additional question on the >>> "I want to learn more about OpenOffice" topic on the home page of the >>> website -- "What is the cost for licenses?" >>> >>> or something similar >> >> -1. A link to FAQ might do the trick. But how many queries of this sort >> (clueless) do we actually get? Not that many, yes? I would rather we keep >> our website as clean and direct as possible, and invite people to >> contribute, yes, and to distribute, but given *why* people come to the site, >> the simpler the better. Analogues: Mozilla, for one but one could also point >> to other open source apps that are commodified, e.g., Drupal, >> https://drupal.org/. (Drupal's site is clearly not meant for the naive user, >> however.) >> > > Actually, we've had a few of these in the last month or so, variations > on "May I use OpenOffice commercially", "May I pre-install OpenOffice > on hardware that I'm distributing", and "I'm a central buying > authority and I have paperwork to fill out on all the software my > customer uses". We're dealing in these cases with bureaucrats, not > familiar with open source software. If there is not a box in their > form for open source they might not know what to do.
Egad. You mean, we *don't* have that sort of language already? I figured we'd retained that and other clarifications from OOo days' FAQ, not all of which related to Sun/Oracle or the licenses used. (I helped write or edit most of the faq and maintained them). The faq are still there, in svn, last I checked. But anyway, we used to have language stating what you just put. It worked—for those who read it and got it. Louis > > I doubt they'll find on their own whatever page we put this info in, > but it would be a time saver just to be able to point them to it next > time. > > -Rob > >> -louis >> >>> >>>>>> >>>>>> >>>>>> On Mon, Apr 14, 2014 at 3:10 AM, Jain, Rahul >>>>>> <rahul.j...@softwareone.com >>>>>>> wrote: >>>>>> >>>>>>> Hello Team, >>>>>>> >>>>>>> >>>>>>> >>>>>>> Please respond to our mail on urgent basis. >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> Thanks >>>>>>> >>>>>>> >>>>>>> >>>>>>> Best Regards, >>>>>>> >>>>>>> >>>>>>> >>>>>>> Rahul Jain >>>>>>> >>>>>>> >>>>>>> >>>>>>> Global Procurement Team >>>>>>> >>>>>>> [image: Description: Description: >>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]< >>>>>> http://www.softwareone.com/> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> *From:* Global Vendor & Publisher Management *Sent:* Thursday, >>>>>>> April 10, 2014 6:52 PM *To:* >>>>>>> 'marketing-subscr...@openoffice.apache.org' *Subject:* FW: >>>>>>> Quote requested-Open Office 3 *Importance:* High >>>>>>> >>>>>>> >>>>>>> >>>>>>> Hello, >>>>>>> >>>>>>> >>>>>>> >>>>>>> We are waiting for your response. >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> Thanks >>>>>>> >>>>>>> >>>>>>> >>>>>>> Best Regards, >>>>>>> >>>>>>> >>>>>>> >>>>>>> Rahul Jain >>>>>>> >>>>>>> >>>>>>> >>>>>>> Global Procurement Team >>>>>>> >>>>>>> [image: Description: Description: >>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]< >>>>>> http://www.softwareone.com/> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> *From:* Global Vendor & Publisher Management *Sent:* Wednesday, >>>>>>> April 9, 2014 12:09 PM *To:* >>>>>>> 'marketing-subscr...@openoffice.apache.org' *Subject:* FW: >>>>>>> Quote requested-Open Office 3 *Importance:* High >>>>>>> >>>>>>> >>>>>>> >>>>>>> Hello, >>>>>>> >>>>>>> >>>>>>> >>>>>>> We are waiting for your response. >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> Thanks >>>>>>> >>>>>>> >>>>>>> >>>>>>> Best Regards, >>>>>>> >>>>>>> >>>>>>> >>>>>>> Rahul Jain >>>>>>> >>>>>>> >>>>>>> >>>>>>> Global Procurement Team >>>>>>> >>>>>>> [image: Description: Description: >>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]< >>>>>> http://www.softwareone.com/> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> *From:* Global Vendor & Publisher Management *Sent:* Tuesday, >>>>>>> April 8, 2014 4:33 PM *To:* >>>>>>> 'marketing-subscr...@openoffice.apache.org' *Subject:* Quote >>>>>>> requested-Open Office 3 *Importance:* High >>>>>>> >>>>>>> >>>>>>> >>>>>>> Hello Team, >>>>>>> >>>>>>> >>>>>>> >>>>>>> We have an end user ‘Stamford College’ interested in below >>>>>>> mentioned license for their environment in Malaysia. They have >>>>>>> reached out to SoftwareONE Malaysia to see if we were able to >>>>>>> procure this software for them. >>>>>>> >>>>>>> >>>>>>> >>>>>>> SoftwareONE has earlier also has done business with you and we >>>>>>> request >>>>>> you >>>>>>> to please provide the below details for this request: >>>>>>> >>>>>>> >>>>>>> >>>>>>> *Sku No.* >>>>>>> >>>>>>> *Item Description* >>>>>>> >>>>>>> *Qty* >>>>>>> >>>>>>> *List Price* >>>>>>> >>>>>>> *(per user)* >>>>>>> >>>>>>> *Currency* >>>>>>> >>>>>>> *Language Code* >>>>>>> >>>>>>> *Operating System* >>>>>>> >>>>>>> *Version* >>>>>>> >>>>>>> *Reseller Discount* >>>>>>> >>>>>>> *(in %)* >>>>>>> >>>>>>> *Customer Discount* >>>>>>> >>>>>>> *(if applicable)* >>>>>>> >>>>>>> >>>>>>> >>>>>>> Open Office 3(Educational prices) >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> 3 >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> 1 Year Maintenance (Mandatory/ Optional) >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> 3 Years Maintenance (Mandatory/ Optional) >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> *Note: Please specify what all is included in Maintenance and >>>>>>> if Maintenance is Recurring or not.* >>>>>>> >>>>>>> >>>>>>> >>>>>>> *Bill-to-SWO Location: SWO *Malaysia >>>>>>> >>>>>>> *Deploy-to-Customer Location: *Malaysia >>>>>>> >>>>>>> >>>>>>> >>>>>>> We also request you to please share the reseller pricelist >>>>>>> mentioning the reseller discount and price list validity. >>>>>>> >>>>>>> >>>>>>> >>>>>>> Kindly mention your terms and conditions: >>>>>>> >>>>>>> >>>>>>> >>>>>>> Price Validity >>>>>>> >>>>>>> >>>>>>> >>>>>>> Payment Terms >>>>>>> >>>>>>> >>>>>>> >>>>>>> Delivery Time >>>>>>> >>>>>>> >>>>>>> >>>>>>> Freight Charges >>>>>>> >>>>>>> >>>>>>> >>>>>>> Process of placing order >>>>>>> >>>>>>> >>>>>>> >>>>>>> Taxes >>>>>>> >>>>>>> >>>>>>> >>>>>>> EULA link >>>>>>> >>>>>>> >>>>>>> >>>>>>> Downgrade rights >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> Please also confirm whether the product is available *per user/ >>>>>>> per server*? >>>>>>> >>>>>>> >>>>>>> >>>>>>> Thank you for your time and attention and I look forward to >>>>>>> your prompt response on this matter. >>>>>>> >>>>>>> >>>>>>> >>>>>>> If I can be of further assistance, please feel free to contact >>>>>>> me. >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> Best Regards, >>>>>>> >>>>>>> >>>>>>> >>>>>>> Rahul Jain >>>>>>> >>>>>>> >>>>>>> >>>>>>> Global Procurement Team >>>>>>> >>>>>>> [image: Description: Description: >>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]< >>>>>> http://www.softwareone.com/> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>> >>>> >>>> --------------------------------------------------------------------- >>>> >>>> >>> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org >>>> For additional commands, e-mail: dev-h...@openoffice.apache.org >>>> >>> >>> -- >>> ------------------------------------------------------------------------- >>> MzK >>> >>> "Life is either a daring adventure, or nothing." >>> -- Helen Keller >>> >>> >>> --------------------------------------------------------------------- >>> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org >>> For additional commands, e-mail: dev-h...@openoffice.apache.org >>> >> >> >> --------------------------------------------------------------------- >> To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org >> For additional commands, e-mail: dev-h...@openoffice.apache.org >> > > --------------------------------------------------------------------- > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > For additional commands, e-mail: dev-h...@openoffice.apache.org > --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org