On 2014-04-14, at 12:46, Rob Weir <robw...@apache.org> wrote:

> On Mon, Apr 14, 2014 at 11:58 AM, Louis Suárez-Potts <lui...@gmail.com> wrote:
>> Hi,
>> On 2014-04-14, at 11:33, Kay Schenk <kay.sch...@gmail.com> wrote:
>> 
>>> 
>>> On 04/14/2014 07:20 AM, Louis Suárez-Potts wrote:
>>>> 
>>>> 
>>>> On 2014-04-14, at 09:39, Samer Mansour <samer...@gmail.com> wrote:
>>>> 
>>>>> Odd, I thought this was pretty obvious:
>>>>> https://www.openoffice.org/why/why_sme.html  Its only 2 clicks into
>>>>> the site. I want to learn more -> Businesses, third bullet down.
>>>>> 
>>>>> This may be a product of our localized sites not existing / being
>>>>> updated. This person was inquiring for a Malaysian business, not
>>>>> sure if the person inquiring was also from Malaysia.
>>>>> 
>>>>> Samer
>>>>> 
>>>>> 
>>>>> On Mon, Apr 14, 2014 at 7:59 AM, Rob Weir <robw...@apache.org>
>>>>> wrote:
>>>>> 
>>>>>> This seems to be an FAQ item:  What are commercial terms for AOO?
>>>>>> Where is a good place to put this FAQ?
>>>>>> 
>>>>>> -Rob
>>>> 
>>>> Being obvious, stating the repeated—then stating it again—is no proof
>>>> against the wilfully oblivious poster who feels compelled to
>>>> correspond personally with seeming humans to obtain requisite legal
>>>> permissions; in fact, it may be legally required to get an actual
>>>> reply from the copyright holder that commercial usage of this free
>>>> software is permitted.
>>>> 
>>>> At least, that was my experience long long ago.
>>>> 
>>>> Having a FAQ, as we did at Sun, helped--but only for this we
>>>> envisioned being like us. In the end, just spending time at night
>>>> with the outlier questions seemed most expeditious. louis
>>>> 
>>>> 
>>> 
>>> Maybe it would help to include an additional question on the
>>> "I want to learn more about OpenOffice" topic on the home page of the 
>>> website -- "What is the cost for licenses?"
>>> 
>>> or something similar
>> 
>> -1. A link to FAQ might do the trick. But how many queries of this sort 
>> (clueless) do we actually get? Not that many, yes? I would rather we keep 
>> our website as clean and direct as possible, and invite people to 
>> contribute, yes, and to distribute, but given *why* people come to the site, 
>> the simpler the better. Analogues: Mozilla, for one but one could also point 
>> to other open source apps that are commodified, e.g., Drupal, 
>> https://drupal.org/. (Drupal's site is clearly not meant for the naive user, 
>> however.)
>> 
> 
> Actually, we've had a few of these in the last month or so, variations
> on "May I use OpenOffice commercially", "May I pre-install OpenOffice
> on hardware that I'm distributing", and "I'm a central buying
> authority and I have paperwork to fill out on all the software my
> customer uses".   We're dealing in these cases with bureaucrats, not
> familiar with open source software.  If there is not a box in their
> form for open source they might not know what to do.


Egad. You mean, we *don't* have that sort of language already? I figured we'd 
retained that and other clarifications from OOo days' FAQ, not all of which 
related to Sun/Oracle or the licenses used. (I helped write or edit most of the 
faq and maintained them). The faq are still there, in svn, last I checked.

But anyway, we used to have language stating what you just put. It worked—for 
those who read it and got it.

Louis


> 
> I doubt they'll find on their own whatever page we put this info in,
> but it would be a time saver just to be able to point them to it next
> time.
> 
> -Rob
> 
>> -louis
>> 
>>> 
>>>>>> 
>>>>>> 
>>>>>> On Mon, Apr 14, 2014 at 3:10 AM, Jain, Rahul
>>>>>> <rahul.j...@softwareone.com
>>>>>>> wrote:
>>>>>> 
>>>>>>> Hello Team,
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Please respond to our mail on urgent basis.
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Thanks
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Best Regards,
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Rahul Jain
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Global Procurement Team
>>>>>>> 
>>>>>>> [image: Description: Description:
>>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]<
>>>>>> http://www.softwareone.com/>
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> *From:* Global Vendor & Publisher Management *Sent:* Thursday,
>>>>>>> April 10, 2014 6:52 PM *To:*
>>>>>>> 'marketing-subscr...@openoffice.apache.org' *Subject:* FW:
>>>>>>> Quote requested-Open Office 3 *Importance:* High
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Hello,
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> We are waiting for your response.
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Thanks
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Best Regards,
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Rahul Jain
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Global Procurement Team
>>>>>>> 
>>>>>>> [image: Description: Description:
>>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]<
>>>>>> http://www.softwareone.com/>
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> *From:* Global Vendor & Publisher Management *Sent:* Wednesday,
>>>>>>> April 9, 2014 12:09 PM *To:*
>>>>>>> 'marketing-subscr...@openoffice.apache.org' *Subject:* FW:
>>>>>>> Quote requested-Open Office 3 *Importance:* High
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Hello,
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> We are waiting for your response.
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Thanks
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Best Regards,
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Rahul Jain
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Global Procurement Team
>>>>>>> 
>>>>>>> [image: Description: Description:
>>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]<
>>>>>> http://www.softwareone.com/>
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> *From:* Global Vendor & Publisher Management *Sent:* Tuesday,
>>>>>>> April 8, 2014 4:33 PM *To:*
>>>>>>> 'marketing-subscr...@openoffice.apache.org' *Subject:* Quote
>>>>>>> requested-Open Office 3 *Importance:* High
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Hello Team,
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> We have an end user ‘Stamford College’ interested in below
>>>>>>> mentioned license for their environment in Malaysia. They have
>>>>>>> reached out to SoftwareONE Malaysia to see if we were able to
>>>>>>> procure this software for them.
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> SoftwareONE has earlier also has done business with you and we
>>>>>>> request
>>>>>> you
>>>>>>> to please provide the below details for this request:
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> *Sku No.*
>>>>>>> 
>>>>>>> *Item Description*
>>>>>>> 
>>>>>>> *Qty*
>>>>>>> 
>>>>>>> *List Price*
>>>>>>> 
>>>>>>> *(per user)*
>>>>>>> 
>>>>>>> *Currency*
>>>>>>> 
>>>>>>> *Language Code*
>>>>>>> 
>>>>>>> *Operating System*
>>>>>>> 
>>>>>>> *Version*
>>>>>>> 
>>>>>>> *Reseller Discount*
>>>>>>> 
>>>>>>> *(in %)*
>>>>>>> 
>>>>>>> *Customer Discount*
>>>>>>> 
>>>>>>> *(if applicable)*
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Open Office 3(Educational prices)
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 3
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 1 Year Maintenance (Mandatory/ Optional)
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 3 Years Maintenance (Mandatory/ Optional)
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> *Note: Please specify what all is included in Maintenance and
>>>>>>> if Maintenance is Recurring or not.*
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> *Bill-to-SWO Location: SWO *Malaysia
>>>>>>> 
>>>>>>> *Deploy-to-Customer Location: *Malaysia
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> We also request you to please share the reseller pricelist
>>>>>>> mentioning the reseller discount and price list validity.
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Kindly mention your terms and conditions:
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Price Validity
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Payment Terms
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Delivery Time
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Freight Charges
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Process of placing order
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Taxes
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> EULA link
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Downgrade rights
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Please also confirm whether the product is available *per user/
>>>>>>> per server*?
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Thank you for your time and attention and I look forward to
>>>>>>> your prompt response on this matter.
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> If I can be of further assistance, please feel free to contact
>>>>>>> me.
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Best Regards,
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Rahul Jain
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> Global Procurement Team
>>>>>>> 
>>>>>>> [image: Description: Description:
>>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]<
>>>>>> http://www.softwareone.com/>
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>> 
>>>> 
>>>> 
>>>> ---------------------------------------------------------------------
>>>> 
>>>> 
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>>>> 
>>> 
>>> --
>>> -------------------------------------------------------------------------
>>> MzK
>>> 
>>> "Life is either a daring adventure, or nothing."
>>>                              -- Helen Keller
>>> 
>>> 
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>>> 
>> 
>> 
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> 
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