On Mon, Apr 14, 2014 at 3:45 PM, Kay Schenk <kay.sch...@gmail.com> wrote: > > On 04/14/2014 09:57 AM, Louis Suárez-Potts wrote: >> >> >> On 2014-04-14, at 12:46, Rob Weir <robw...@apache.org> wrote: >> >>> On Mon, Apr 14, 2014 at 11:58 AM, Louis Suárez-Potts >>> <lui...@gmail.com> wrote: >>>> >>>> Hi, On 2014-04-14, at 11:33, Kay Schenk <kay.sch...@gmail.com> >>>> wrote: >>>> >>>>> >>>>> On 04/14/2014 07:20 AM, Louis Suárez-Potts wrote: >>>>>> >>>>>> >>>>>> >>>>>> On 2014-04-14, at 09:39, Samer Mansour <samer...@gmail.com> >>>>>> wrote: >>>>>> >>>>>>> Odd, I thought this was pretty obvious: >>>>>>> https://www.openoffice.org/why/why_sme.html Its only 2 >>>>>>> clicks into the site. I want to learn more -> Businesses, >>>>>>> third bullet down. >>>>>>> >>>>>>> This may be a product of our localized sites not existing / >>>>>>> being updated. This person was inquiring for a Malaysian >>>>>>> business, not sure if the person inquiring was also from >>>>>>> Malaysia. >>>>>>> >>>>>>> Samer >>>>>>> >>>>>>> >>>>>>> On Mon, Apr 14, 2014 at 7:59 AM, Rob Weir >>>>>>> <robw...@apache.org> wrote: >>>>>>> >>>>>>>> This seems to be an FAQ item: What are commercial terms >>>>>>>> for AOO? Where is a good place to put this FAQ? >>>>>>>> >>>>>>>> -Rob >>>>>> >>>>>> >>>>>> Being obvious, stating the repeated—then stating it again—is >>>>>> no proof against the wilfully oblivious poster who feels >>>>>> compelled to correspond personally with seeming humans to >>>>>> obtain requisite legal permissions; in fact, it may be >>>>>> legally required to get an actual reply from the copyright >>>>>> holder that commercial usage of this free software is >>>>>> permitted. >>>>>> >>>>>> At least, that was my experience long long ago. >>>>>> >>>>>> Having a FAQ, as we did at Sun, helped--but only for this we >>>>>> envisioned being like us. In the end, just spending time at >>>>>> night with the outlier questions seemed most expeditious. >>>>>> louis >>>>>> >>>>>> >>>>> >>>>> Maybe it would help to include an additional question on the "I >>>>> want to learn more about OpenOffice" topic on the home page of >>>>> the website -- "What is the cost for licenses?" >>>>> >>>>> or something similar >>>> >>>> >>>> -1. A link to FAQ might do the trick. But how many queries of >>>> this sort (clueless) do we actually get? Not that many, yes? I >>>> would rather we keep our website as clean and direct as possible, >>>> and invite people to contribute, yes, and to distribute, but >>>> given *why* people come to the site, the simpler the better. >>>> Analogues: Mozilla, for one but one could also point to other >>>> open source apps that are commodified, e.g., Drupal, >>>> https://drupal.org/. (Drupal's site is clearly not meant for the >>>> naive user, however.) >>>> >>> >>> Actually, we've had a few of these in the last month or so, >>> variations on "May I use OpenOffice commercially", "May I >>> pre-install OpenOffice on hardware that I'm distributing", and "I'm >>> a central buying authority and I have paperwork to fill out on all >>> the software my customer uses". We're dealing in these cases with >>> bureaucrats, not familiar with open source software. If there is >>> not a box in their form for open source they might not know what to >>> do. >> >> >> >> Egad. You mean, we *don't* have that sort of language already? I >> figured we'd retained that and other clarifications from OOo days' >> FAQ, not all of which related to Sun/Oracle or the licenses used. (I >> helped write or edit most of the faq and maintained them). The faq >> are still there, in svn, last I checked. >> >> But anyway, we used to have language stating what you just put. It >> worked—for those who read it and got it. >> >> Louis > > > Here's the "overview" FAQ page. > https://www.openoffice.org/faq.html > > I honestly don't know right at the moment what it's linked from (I will > check). Which of these items do you consider most beneficial? > > Right now, the WHY page seems to me the most straightforward way to get the > right information to folks. I'll work on a better "teaser" for it from the > home page today in a test area so we can take a look and evaluate. >
There is also these FAQ's on the wiki: https://wiki.openoffice.org/wiki/Documentation/FAQ Why do we have two places for FAQs? I'm sure there was a good reason once... -Rob > >> >> >>> >>> I doubt they'll find on their own whatever page we put this info >>> in, but it would be a time saver just to be able to point them to >>> it next time. >>> >>> -Rob >>> >>>> -louis >>>> >>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Mon, Apr 14, 2014 at 3:10 AM, Jain, Rahul >>>>>>>> <rahul.j...@softwareone.com >>>>>>>>> >>>>>>>>> wrote: >>>>>>>> >>>>>>>> >>>>>>>>> Hello Team, >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Please respond to our mail on urgent basis. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Thanks >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Best Regards, >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Rahul Jain >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Global Procurement Team >>>>>>>>> >>>>>>>>> [image: Description: Description: >>>>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]< >>>>>>>> >>>>>>>> http://www.softwareone.com/> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> *From:* Global Vendor & Publisher Management *Sent:* >>>>>>>>> Thursday, April 10, 2014 6:52 PM *To:* >>>>>>>>> 'marketing-subscr...@openoffice.apache.org' *Subject:* >>>>>>>>> FW: Quote requested-Open Office 3 *Importance:* High >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Hello, >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> We are waiting for your response. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Thanks >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Best Regards, >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Rahul Jain >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Global Procurement Team >>>>>>>>> >>>>>>>>> [image: Description: Description: >>>>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]< >>>>>>>> >>>>>>>> http://www.softwareone.com/> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> *From:* Global Vendor & Publisher Management *Sent:* >>>>>>>>> Wednesday, April 9, 2014 12:09 PM *To:* >>>>>>>>> 'marketing-subscr...@openoffice.apache.org' *Subject:* >>>>>>>>> FW: Quote requested-Open Office 3 *Importance:* High >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Hello, >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> We are waiting for your response. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Thanks >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Best Regards, >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Rahul Jain >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Global Procurement Team >>>>>>>>> >>>>>>>>> [image: Description: Description: >>>>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]< >>>>>>>> >>>>>>>> http://www.softwareone.com/> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> *From:* Global Vendor & Publisher Management *Sent:* >>>>>>>>> Tuesday, April 8, 2014 4:33 PM *To:* >>>>>>>>> 'marketing-subscr...@openoffice.apache.org' *Subject:* >>>>>>>>> Quote requested-Open Office 3 *Importance:* High >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Hello Team, >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> We have an end user ‘Stamford College’ interested in >>>>>>>>> below mentioned license for their environment in >>>>>>>>> Malaysia. They have reached out to SoftwareONE Malaysia >>>>>>>>> to see if we were able to procure this software for >>>>>>>>> them. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> SoftwareONE has earlier also has done business with you >>>>>>>>> and we request >>>>>>>> >>>>>>>> you >>>>>>>>> >>>>>>>>> to please provide the below details for this request: >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> *Sku No.* >>>>>>>>> >>>>>>>>> *Item Description* >>>>>>>>> >>>>>>>>> *Qty* >>>>>>>>> >>>>>>>>> *List Price* >>>>>>>>> >>>>>>>>> *(per user)* >>>>>>>>> >>>>>>>>> *Currency* >>>>>>>>> >>>>>>>>> *Language Code* >>>>>>>>> >>>>>>>>> *Operating System* >>>>>>>>> >>>>>>>>> *Version* >>>>>>>>> >>>>>>>>> *Reseller Discount* >>>>>>>>> >>>>>>>>> *(in %)* >>>>>>>>> >>>>>>>>> *Customer Discount* >>>>>>>>> >>>>>>>>> *(if applicable)* >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Open Office 3(Educational prices) >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> 3 >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> 1 Year Maintenance (Mandatory/ Optional) >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> 3 Years Maintenance (Mandatory/ Optional) >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> *Note: Please specify what all is included in >>>>>>>>> Maintenance and if Maintenance is Recurring or not.* >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> *Bill-to-SWO Location: SWO *Malaysia >>>>>>>>> >>>>>>>>> *Deploy-to-Customer Location: *Malaysia >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> We also request you to please share the reseller >>>>>>>>> pricelist mentioning the reseller discount and price >>>>>>>>> list validity. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Kindly mention your terms and conditions: >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Price Validity >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Payment Terms >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Delivery Time >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Freight Charges >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Process of placing order >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Taxes >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> EULA link >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Downgrade rights >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Please also confirm whether the product is available >>>>>>>>> *per user/ per server*? >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Thank you for your time and attention and I look >>>>>>>>> forward to your prompt response on this matter. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> If I can be of further assistance, please feel free to >>>>>>>>> contact me. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Best Regards, >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Rahul Jain >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Global Procurement Team >>>>>>>>> >>>>>>>>> [image: Description: Description: >>>>>>>>> cid:image001.jpg@01CCB2FE.5C377F40]< >>>>>>>> >>>>>>>> http://www.softwareone.com/> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>> >>>>>> >>>>>> --------------------------------------------------------------------- >>>>>> >>>>>> >>>>> >>>>>> > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org >>>>>> >>>>>> For additional commands, e-mail: >>>>>> dev-h...@openoffice.apache.org >>>>>> >>>>> >>>>> -- >>>>> >>>>> ------------------------------------------------------------------------- >>>>> >>>>> > MzK >>>>> >>>>> >>>>> "Life is either a daring adventure, or nothing." -- Helen >>>>> Keller >>>>> >>>>> >>>>> --------------------------------------------------------------------- >>>>> >>>>> > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org >>>>> >>>>> For additional commands, e-mail: >>>>> dev-h...@openoffice.apache.org >>>>> >>>> >>>> >>>> --------------------------------------------------------------------- >>>> >>>> > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org >>>> >>>> For additional commands, e-mail: dev-h...@openoffice.apache.org >>>> >>> >>> --------------------------------------------------------------------- >>> >>> > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org >>> >>> For additional commands, e-mail: dev-h...@openoffice.apache.org >>> >> >> >> --------------------------------------------------------------------- >> >> > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org >> >> For additional commands, e-mail: dev-h...@openoffice.apache.org >> > > -- > ------------------------------------------------------------------------- > MzK > > "Life is either a daring adventure, or nothing." > -- Helen Keller > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > For additional commands, e-mail: dev-h...@openoffice.apache.org > --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
