We do remote testing all the time. Check out the Morae suite of tools. if your company will make investment you will get lots of mileage for testing locally and remotely. Here';s more info:
http://www.techsmith.com/morae.asp?CMP=KgoogleMtmhome Susan Johnson netXperience Practice Director CSC Consulting Group 266 Second Avenue Waltham, MA 02451-1122 Direct: 781-290-1370 Mobile: 617-571-3494 Fax: 781-890-1208 CSC Consulting, Inc. Registered Office: 29 Sawyer Road, Waltham Massachusetts 02453, USA Registered in USA No: 042593545 ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- This is a PRIVATE message. If you are not the intended recipient, please delete without copying and kindly advise us by e-mail of the mistake in delivery. NOTE: Regardless of content, this e-mail shall not operate to bind CSC to any order or other contract unless pursuant to explicit written agreement or government initiative expressly permitting the use of e-mail for such purpose. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- "Kevin Doyle" <[EMAIL PROTECTED] m> To Sent by: "IXDA list" <[EMAIL PROTECTED]> [EMAIL PROTECTED] cc ists.interactiond esigners.com Subject [IxDA Discuss] Remote usability testing 03/06/2008 10:43 AM I've been recently tasked with testing users on a call center application... here's the kicker -- the client doesn't want to foot the bill for air travel. I will have access to video conferencing and I think that I will be able to use some kind of web conferencing software (like WebEx), but I've never had to do anything like this. Does anyone have experience with remote usability testing? Any recommendations on how to carry this out? Thanks in advance! k. ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
