Just to add to the list as I practically do usability testing for various regions based on the project requirements.
1) If no budget for tools, try using Netmeeting that comes with practically all Windows Desktops. 2) Have a good internet connection, this is very critical. ( Lag costs a lot of problem) 3) Before the testing, call the users and get accquainted and put the fears/issues/etc at rest. ( very important). I think these three are important for remote testing, plus all the normal usability testing items . Regards, Jay Kumar On 3/6/08, Kevin Doyle <[EMAIL PROTECTED]> wrote: > I've been recently tasked with testing users on a call center application... > here's the kicker -- the client doesn't want to foot the bill for air > travel. I will have access to video conferencing and I think that I will be > able to use some kind of web conferencing software (like WebEx), but I've > never had to do anything like this. Does anyone have experience with remote > usability testing? Any recommendations on how to carry this out? > > Thanks in advance! > k. > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... [EMAIL PROTECTED] > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help > ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
