Hi Sarah, We are still at a requirements phase but there are some parts of the application that are what the team considers high-risk and need to be tested before we go into development. I'll be testing with either an HTML mock up, Flash mock up, PowerPoint presentation or an interactive PDF document. I've been testing the application on paper with some local users and have received some excellent feedback, but this application is going to be used in lots of different ways by lots of different types of users. As a result, I've been allowed to expand my testing to their three external call centers.
We'll get into more comprehensive testing once development has started to flesh things out, but for now, we're just testing the high-risk areas of the application. Heh, that was a long answer to your simple question of whether or not the application is on my machine or theirs, eh? ;-) k. On Thu, 6 Mar 2008 09:04:40, SarahK <[EMAIL PROTECTED]> wrote: > Is the call center application on your machine or on the test > participants' machines? If it's on theirs, you can simply watch via > WebEx, or you can have Morae Recorder capturing the WebEx session as > you see it. If it's on yours... you have a tougher problem. Maybe > UserVue allows participants to access apps on your machine -- I > don't have it, so I can't say. But this issue has been a big one > for me, so I wanted to be sure you were considering it. > > -Sarah Kampman > ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
