> - On the post page, put a "Do you want to search and see if someone's > already answered your question?" -- but off to the side > - Let people write their question out and click Continue > - Show the post preview AND automatically return the search results for > answers that may answer their questions > If user clicks on one of the "old answers", it should probably open > in-page using AJAX or in a separate window > - If user goes ahead and posts anyways, fine.
I think this is a great solution. The pattern itself has been used in the world of bug-tracking tools and customer support requests, where the submission (the posting, in this context) is used first as a query to see if any results cross a certain threshold in relevance. Above the threshold and the application asks the user if one of these other items is a duplicate or meets their needs. Otherwise, proceed. And its a great illustration of making the technology go to work instead of making the humans do more work. For the list, extending it to email would be novel, functioning as a sort of call-and-response in non-web channels. - Michel. ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
