I think the issue is more social than technical. The root problem is uncivil and/or inappropriate interactions in an open, informal conversation-like exchange. The problem is that you can't tell for sure always what a person's intentions or motivations are. It may be carelessness or emotion or a direct intention to disrupt or hijack and take control of the audience.
I personally don't like name-calling or labeling people as "trolls" or "newbies." I don't like the in-group/out-group feeling that conveys. In fact, I think that only motivates people even more to be uncivil. As for "3. n00bs who won't search for answers first", that's just people asking typically-asked questions over and over again. I think this will gradually improve somehow as users get more experience with the internet. But for now you can't fault people for going to a forum for camera buffs and enthusiastically asking, "Which is better Canon or Nikon?" over and over again. The temptation is very strong to join the community and interact with others even if the answer is in the FAQs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=27634 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
