> From: Jon Chen [mailto:[email protected]]
>  
> As I am about to buy another batch of hard drives soon, and I trust LOPSA to
> be a bit more reliable in terms of knowledgeable users/consumers, is there
> anyone else who would like to corroborate this RMA issue?

I formerly used newegg for all this sort of stuff.  Whenever I heard other 
peoples complaints (as I mentioned, have heard numerous people complaining 
before) I dismissed them and defended newegg, because I've bought so many 
drives from them, without incident.

This particular incident, again, would not be so bad, if they would only refund 
or replace the drives.  But they were DOA, and I was double-charged (they 
forcibly sold me replacements, by shipping me replacements and then refusing to 
accept the return.)

Anybody can have faulty product in their inventory and shipped out.  The fault 
here is not so much their product, nor their shipping practice.  The fault is 
the failure to refund or replace product that was shipped DOA.
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