@NeweggService Call them out on Twitter. If you still have the packaging, take pictures and tweet those out also. They'll make good on it.
On Tue, Jun 18, 2013 at 11:00 AM, Edward Ned Harvey (lopser) < [email protected]> wrote: > > From: Jon Chen [mailto:[email protected]] > > > > As I am about to buy another batch of hard drives soon, and I trust > LOPSA to > > be a bit more reliable in terms of knowledgeable users/consumers, is > there > > anyone else who would like to corroborate this RMA issue? > > I formerly used newegg for all this sort of stuff. Whenever I heard other > peoples complaints (as I mentioned, have heard numerous people complaining > before) I dismissed them and defended newegg, because I've bought so many > drives from them, without incident. > > This particular incident, again, would not be so bad, if they would only > refund or replace the drives. But they were DOA, and I was double-charged > (they forcibly sold me replacements, by shipping me replacements and then > refusing to accept the return.) > > Anybody can have faulty product in their inventory and shipped out. The > fault here is not so much their product, nor their shipping practice. The > fault is the failure to refund or replace product that was shipped DOA. > _______________________________________________ > Discuss mailing list > [email protected] > https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss > This list provided by the League of Professional System Administrators > http://lopsa.org/ > -- Derek Monaghan [email protected]
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