Support in general for any high tech equipment has gone down hill. Ever call Linksys for help? It's difficult to get a problem solved when your setup isn't typical and/or your problem isn't common. Logitech is not unique in this reguard. I used to do tech support. To cut costs, the type of support I used to provide is now part of their "premium support", which has a fee associated with it. To compensate, they created an elaborate web site and a forum much like this one. This is the norm today.
So far, I haven't had the need to call support. This forum has been tremendously helpful to me and has answered every single question I have ever had. I'm greatful that Logitech makes this forum available. I'm also greatful for the effort that the members here put forth to help their fellow SB users. -- maggior ------------------------------------------------------------------------ maggior's Profile: http://forums.slimdevices.com/member.php?userid=9080 View this thread: http://forums.slimdevices.com/showthread.php?t=45372 _______________________________________________ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
