Hi Chuck, Normally in this instance you should email [EMAIL PROTECTED] to get the domains redeemed so best to shoot an email there. If you've sent one into [EMAIL PROTECTED] then it will be directed over there but you could also inquire directly.
I'll get that error message looked into, it definately shouldn't be referencing "[EMAIL PROTECTED]". Alex Chuck Hatcher wrote: > What is the procedure and cost to redeem domain names in auction escrow lock > status? I have a customer who wants to redeem two names which expired on 15 > and 18 May. > > In the RWI, the domain status is shown as "Auction Escrow lock is ON - > Please contact [EMAIL PROTECTED] for more information." I tried that, but > mail sent to [EMAIL PROTECTED] bounces back with the error "550 > [EMAIL PROTECTED] unknown user account". Strike one. > > I also contacted the reseller support address shown at the bottom of the RWI > main page, and received an auto-reply, but it's now 24 hours later and I've > received no further response. Meanwhile the clock is ticking and my customer > is depending on me to save the domain names he failed to renew. > > Maybe someone here on the list who has some experience with this situation > can clue me in? > > Thanks, > Chuck > > > _______________________________________________ > domains-gen mailing list > [email protected] > http://discuss.tucows.com/mailman/listinfo/domains-gen > _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
