I think that like many other OpenSRS resellers, the answer is simple: We are _not_ in the domain "industry". We sell domain name registrations as a service to our customers. Period.
We have no desire to be involved in, nor associated with this type of business practice in any way, shape or form. ----- Original Message ----- From: "Maxine Appleby" <[EMAIL PROTECTED]> To: "Chris Scott" <[EMAIL PROTECTED]> Cc: <[email protected]> Sent: Monday, August 07, 2006 10:57 AM Subject: Re: [domains-gen] NS1.RENEWYOURNAME.NET complaint >I would like to comment; > > IMO the Tucows parking service is an added value to you and your > customer. It not only allows you an additional revenue share so you can > offset the cost of your domain purchases, but if set up correctly it > provides additional notice to the customer when their domain is expired. > Using the CSS header file you can create an image that advises the > customer they need to renew their domain. You can add an email or link > with specific instructions. This is a service!! > > Why in the world would you want to Opt out! Look around folks, the > domain industry has changed. For over 18 months other registrars such as > Network Solutions, Enom, Dotster and a mired of others have been > participating in these same type of programs. > > I would email the customer letting them know that as a service to them, > "our registrar has provided a place holder for your expired domain." The > alternative may have resulted in a complete loss of the name not to > mention the fact that you would have lost ALL search engine placement. > "We are glad you found us, to renew your domain and IMMEDIATLY delegate > the DNS back to the authoritative name servers where your pages reside, > follow these instructions..... > > > > Maxine Appleby > > > > Chris Scott wrote: >> Lance Davis wrote: >> >>>> On 8/6/06, elliot noss <[EMAIL PROTECTED]> wrote: >>> >>> >>>>> or something like that. now the above assumes that this discussion >>>>> is >>>>> in the first month or so after the name has been moved. if it is >>>>> later >>>>> than that I would have a different rap. let me know and I would be >>>>> happy to share! >>> >>> >>> Please do - because i have one of my customers domains that is sat >>> under ns1.renewyourname.net and I would love to know how to get it >>> back. >> >> >> We had this happen to a domain and contacted support and they had us >> email [EMAIL PROTECTED] with the info. Since the domain was past >> redemption period, we had to pay the standard redemption and one year >> renewal fee. >> >> In this case, the system helped us return a domain to the customer that >> would have otherwise been dropped and re-registered by someone else. >> >>> >>> We also do not like the fact that we did not opt-in to this process. >>> >>> Regards >>> Lance >>> _______________________________________________ >>> domains-gen mailing list >>> [email protected] >>> http://discuss.tucows.com/mailman/listinfo/domains-gen >> >> >> > > > _______________________________________________ > domains-gen mailing list > [email protected] > http://discuss.tucows.com/mailman/listinfo/domains-gen > > _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
