Ken Schafer wrote:
> Well, I think investors, registrants, registries, to name a few might  
> disagree with you there!  :)
>   



Ken --

Since my cards say "Senior Director, Product Management," I've thought 
about this a lot.

Obviously, you have fiduciary responsibilities to investors, and 
contracted requirements to registries.  But those are the bounds of 
their input on your product offerings. (The best companies I ever worked 
for operated on this principle: Employees and customers first -- if you 
serve them, you serve investors well, but if you pay attention to 
stockholder issues first, you likely mistreat both your employees and 
your customers, and as a result, don't serve your investors well either.)

Registrants are OUR clients, not yours.  We supply the input from them.  
Your direct registrants are irrelevant in the definition of your 
reseller offerings; in fact, you have an obligation to us as resellers 
NOT to cloud your decisions about reseller offerings with the input of 
your direct customers. That way lies deeper channel conflict.
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