Hello Ken, If it is the way the "Senior Director, Product Management" is seing thinks, I do not know why we continue with Tucows... We are with Tucows since end of 1999. It was not "Tucows", it was "OpenSRS". A great difference! Without us, 90% of YOUR clients would never be YOURS. Try to think about this... If I ask them to transfer to another registrar, 90% of them will do it.
Yes, sure, 10% of our clients are yours... Maybe it's enough for you? :) D. Laine Webmaster At 18:23 01/11/2007, Roger B.A. Klorese wrote: >Ken Schafer wrote: > > Well, I think investors, registrants, registries, to name a few might > > disagree with you there! :) > > > > > >Ken -- > >Since my cards say "Senior Director, Product Management," I've thought >about this a lot. > >Obviously, you have fiduciary responsibilities to investors, and >contracted requirements to registries. But those are the bounds of >their input on your product offerings. (The best companies I ever worked >for operated on this principle: Employees and customers first -- if you >serve them, you serve investors well, but if you pay attention to >stockholder issues first, you likely mistreat both your employees and >your customers, and as a result, don't serve your investors well either.) > >Registrants are OUR clients, not yours. We supply the input from them. >Your direct registrants are irrelevant in the definition of your >reseller offerings; in fact, you have an obligation to us as resellers >NOT to cloud your decisions about reseller offerings with the input of >your direct customers. That way lies deeper channel conflict. >_______________________________________________ >domains-gen mailing list >[email protected] >http://discuss.tucows.com/mailman/listinfo/domains-gen _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
