Funny fact. When Harbinger pushed thousands of customers to go from the DOS
platform, which was very stable, to the TrustedLink (aka BustedLink) Windows
product, their goal was not to satisfy the customer; it was to only show
#'s to the upper mngmt, who knew nothing about the software anyway. For all
of you who deal with them, they don't care about anything but getting the
money. Time to start searching for something new. Happy Hunting.
>From: Jasper Abeyta <[EMAIL PROTECTED]>
>Reply-To: Jasper Abeyta <[EMAIL PROTECTED]>
>To: [EMAIL PROTECTED]
>Subject: Re: Harbinger e5
>Date: Thu, 19 Oct 2000 11:28:52 -0500
>
>Mike,
>
>you are not alone in your frustration. Last year Harbinger phased out the
>old Harbinger DOS and Harbinger TLW 2.5 products and made it mandatory to
>upgrade to the new windows product 4.3.1. It caused a considerable amount
>of pain for many of our clients.
>
>I work for a company, Data Communication Solutions, that assisted 10's of
>100's of businesses in making the transition as smooth as possible. If we
>could assist you please do not hesitate to contact us at 952-941-5466 or
>you
>can go to our web page at www.dcs-is-edi.com.
>
>As far as the licensing issues, I would suspect Harbinger could open
>themselves up to severe litigation in the event that they would "disable"
>the software if you missed re-registering the product.
>
>Wishing you the best of luck.
>
>Jasper Abeyta,
>EDI Consultant
>John 3:16
>
>
>
>----- Original Message -----
>From: Mike Lemon <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Thursday, October 19, 2000 10:59 AM
>Subject: Harbinger e5
>
>
> > I received some documentation this week about the Harbinger e5 upgrade
>and
> > frankly, I'm PO'd.
> >
> > First, they are essentially demanding we "re-purchase" the system for a
> > reduced price. If we do not upgrade, our current platform (4.1.4)
>becomes
> > will be unsupported after the end of the year. I'm no lawyer, but isn't
>this
> > getting awfully close to the definition of extortion?
> >
> > Even more egregious, they demand that our EDI system connect to theirs
>to
> > "confirm compliance with this license agreement" and to send
>"information"
> > to Peregrine about our system. Whether we "opt-in" or not is utterly
>moot,
> > as the information still gets transmitted to them. Am I the only one who
>is
> > insulted by this? I'm all for electronic licensing and software
>download,
> > don't get me wrong. But this is more like big brother demanding we
>"update
> > his records" every month to ensure we aren't somehow "cheating" on our
> > license.
> >
> > We are going to pursue other options. I'd be very interested in hearing
> > about other translation systems that are out there, especially
>XML-capable
> > ones.
> >
> > Michael D. Lemon
> > Director of Information Technology
> > Americal Corporation
> > 252-492-2166 x3078
> >
> > =======================================================================
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>
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