Bob:
The AS400 has a good trace utility called STRSST. You need to have
*SERVICE special authority in your profile, then call STRSST from a command
line. Be careful of the options you choose, but get to the Comm trace
utility, F6 to start a new trace and name the line you want to trace(same
line as in a WRKCFGSTS *LIN).
Once you start the trace go and start a comm session. When the
session ends, go back to the comm trace screens and print the trace data. I
realize that the session ends quickly, but this may help.
Good luck.
Regards,
Bob Scheuermann
EDI Manager
The Mentholatum Co., Inc.
707 Sterling Drive
Orchard Park, NY 14127
716.677.2500 ext. 1519
716.674.3696 fax
-----Original Message-----
From: Bob Reed [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, September 18, 2001 10:38 AM
To: [EMAIL PROTECTED]
Subject: Re: Connecting To Sterling Commerce
Yes Sterling has scoped the line and cannot see anything because the
handshaking doesn't go that far, from what I understand. Also, we run on an
AS400 and are using GENTRAN:Basic for AS/400 provided by Sterling Commerce.
I have tried several banks of modems in different SuperTrax area and we
cannot find a solution. This is very wierd.
-----Original Message-----
From: Leah Closson [mailto:[EMAIL PROTECTED]]
Sent: September 18, 2001 09:26 AM
To: Bob Reed
Subject: RE: Re: Connecting To Sterling Commerce
Are they unable to scope the line while you are dialing up? I'm not a
communications person, but I've had other VANs do this and they were
able to provide some clue as to what the problem was. Also, maybe IBM
could help?
Good Luck,
Leah
-----Original Message-----
From: Bob Reed [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, September 18, 2001 10:06 AM
To: [EMAIL PROTECTED]
Subject: Re: Connecting To Sterling Commerce
bisync modem, sorry. It fails at the handshaking part. They are
handshaking
and then the lines just drop off
-----Original Message-----
From: Steve X Lee SL [mailto:[EMAIL PROTECTED]]
Sent: September 18, 2001 08:35 AM
To: [EMAIL PROTECTED]
Subject: Re: Connecting To Sterling Commerce
Is this a async or bisync modem? What part is failing?
-Steve
------------------------
Good Morning,
I am trying to dial up to Sterling Commerce using an IBM767
modem
and seem to be having trouble. I was wondering if anyone else out there
had
the same modem and was connecting to Sterling Commerce. I have indeed
talked
with Sterling Commerce technical people about it and they have suggested
that it might be a setting that we are both unfamilar with in the IBM
modems. Sterling Commerce is using a Paradyne Modem. We have been
through
all kinds of testing and can use the same modem to dial out to Federal
Express and other Value Added Networks. Any help would be greatly
appreciated.
Thank you,
Bob Reed
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