Jim:
Your approach is not practical if you are connecting with more than one VAN.
The problem is that some mfg cut corners when implementing standards. I
agree, you get what you pay for. I pretty much use UDS modems (V3400,
V3600) because they support everything (except 201/208 stds). I have
implemented the IBM branded multitech modems many times with the AS/400 and
have not had any problems.
cjg
Carl J. Galgano
EDI Consulting Services, Inc.
550 Kennesaw Avenue, Suite 800
Marietta, GA 30060
(770) 422-2995 - voice
(419) 730-8212 - fax
mailto:[EMAIL PROTECTED]
http://www.ediconsulting.com
AS400 EDI, Networking, E-Commerce and Communications Consulting and
Implementation
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"You ain't gonna learn what you don't want to know" - rw
-----Original Message-----
From: Electronic Data Interchange Issues
[mailto:[EMAIL PROTECTED]]On Behalf Of Jim Divoky
Sent: Wednesday, September 19, 2001 10:46 AM
To: [EMAIL PROTECTED]
Subject: Re: Connecting To Sterling Commerce
As a former Sterling implementation consultant who made quite a few special
trips to sites to do nothing but get the
modem connection working, I learned the hard way that the best solution is
to use the modem and software recommended
by the VAN. At the time for Sterling this usually meant Cleo software and
hardware. The advantage was both the VAN &
the hw/sw provider new exactly what you were trying to do. Even then there
were gotchas with other VANs or
proprietary networks. The Cleo people usually had answers. They worked
with these networks daily. The money saved
by using a $100 modem was usually lost in implementation costs even if a
consultant wasn't called in. If you call in
the consultants you just burn money. Multitech used to be on my list of
absolutely, positively don't use but that was
5 years ago.
Jim Divoky
EC Solutions, Inc.
PO Box 667
Kent, OH 44240-0012
Providing EDI/EC Consulting and Contracting Services
Mobile 330-606-6826
Pager 877-282-3426 (Toll free)
Email [EMAIL PROTECTED]
To send short message to mobile phone:
email [EMAIL PROTECTED]
----- Original Message -----
From: "Brian Richardson" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, September 19, 2001 6:58 AM
Subject: Re: Connecting To Sterling Commerce
> Multitech modems are also well known to be very problematic because of
> deficiencies when compared to some other modems.....their inability to
> filter out line noise, and limited built-in
> intelligence are just two we have encountered over the years. As Michael
> noted, perhaps
> you might want to investigate other options....
>
> Brian Richardson
> Highlander Technologies, Inc.
>
> -----Original Message-----
> From: Electronic Data Interchange Issues
> [mailto:[EMAIL PROTECTED]]On Behalf Of Michael Burbury
> Sent: Wednesday, September 19, 2001 2:03 AM
> To: [EMAIL PROTECTED]
> Subject: Re: Connecting To Sterling Commerce
>
>
> Dear sir,
>
> IBM have stated to me that they distribute the MultiTech modem worldwide
> under different IBM product codes, yet these modems are <mostly> all the
> same.
>
> If you pick up one of these modems and inspect the underside, you will
> notice a diagram specifying the DIP switches to set for Async and BiSync
> operation.
>
> Basically the switches for BiSync are as follows:
>
> 1 UP
> 2 UP
> 3 DOWN
> 4 DOWN
> 5 UP
> 6 UP
> 7 UP
> 8 DOWN
> 9 DOWN
> 10 UP
> 11 DOWN
> 12 UP
> 13 UP
> 14 UP
> 15 UP
> 16 UP
>
> This will set the modem to BiSync with V25bis dialing options.
>
> Then, on your AS/400 you will need to set the line/device/controller
> descriptions to perform V25bis dialing which is basically "CRM nnn-nnnn"
<--
> the number to dial. If you set your modem in this fashion, it will negate
> it's use for Async operation until the DIP switches are re-set.
>
> This is the best I could get from my personal friend who is an IBM guru
aged
> 68 and retired.
> He also stated that finding support on protocols developed in 1973 may be
> quite difficult due to most help desk people being skilled on Internet
based
> protocols only. You may wish to investigate a different method should you
> wish to obtain support from a local helpdesk (which usually employ people
> less than 25 years of age whom know nothing about any protocols other than
> IP).
>
> The V25bis command set manual is 2 inches thick and may be purchased from
> IBM if required.
>
> Also the line will be half duplex if you use a two wire phone line and
full
> duplex if you use a 4 wire phone line and must be specified in your
> line/device/controller descriptions on the AS/400. If you wish, I can
> obtain sample line/device/controller descriptions for connecting to GE
GXS.
>
> Lastly, if the modem does not connect within three dialing attempts, it
will
> require manual intervention by the AS/400 system operator to re-set the
> line. This was one of the biggest problems with this method for our
support
> people here in Australia.
>
> Best of luck,
>
> Michael Burbury
> GE ecXpress Australia.
> System Administration
> ----- Original Message -----
> From: "Richer, Robert" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, September 19, 2001 1:36 AM
> Subject: Re: Connecting To Sterling Commerce
>
>
> > Bonjour,
> >
> > I'm communicating with Sterling in bisynch mode using Cleo software...
> >
> > I know that Cleo support specific modems. Make sure the modem is
> compatible
> > with your communication s/w.
> >
> > Robert
> >
> > > -----Original Message-----
> > > From: Bob Reed [SMTP:[EMAIL PROTECTED]]
> > > Sent: Tuesday, September 18, 2001 10:38 AM
> > > To: [EMAIL PROTECTED]
> > > Subject: Re: Connecting To Sterling Commerce
> > >
> > > Yes Sterling has scoped the line and cannot see anything because the
> > > handshaking doesn't go that far, from what I understand. Also, we run
on
> > > an
> > > AS400 and are using GENTRAN:Basic for AS/400 provided by Sterling
> > > Commerce.
> > > I have tried several banks of modems in different SuperTrax area and
we
> > > cannot find a solution. This is very wierd.
> > >
> > > -----Original Message-----
> > > From: Leah Closson [mailto:[EMAIL PROTECTED]]
> > > Sent: September 18, 2001 09:26 AM
> > > To: Bob Reed
> > > Subject: RE: Re: Connecting To Sterling Commerce
> > >
> > >
> > > Are they unable to scope the line while you are dialing up? I'm not a
> > > communications person, but I've had other VANs do this and they were
> > > able to provide some clue as to what the problem was. Also, maybe IBM
> > > could help?
> > > Good Luck,
> > > Leah
> > >
> > > -----Original Message-----
> > > From: Bob Reed [mailto:[EMAIL PROTECTED]]
> > > Sent: Tuesday, September 18, 2001 10:06 AM
> > > To: [EMAIL PROTECTED]
> > > Subject: Re: Connecting To Sterling Commerce
> > >
> > >
> > > bisync modem, sorry. It fails at the handshaking part. They are
> > > handshaking
> > > and then the lines just drop off
> > >
> > > -----Original Message-----
> > > From: Steve X Lee SL [mailto:[EMAIL PROTECTED]]
> > > Sent: September 18, 2001 08:35 AM
> > > To: [EMAIL PROTECTED]
> > > Subject: Re: Connecting To Sterling Commerce
> > >
> > >
> > > Is this a async or bisync modem? What part is failing?
> > >
> > > -Steve
> > >
> > > ------------------------
> > >
> > > Good Morning,
> > > I am trying to dial up to Sterling Commerce using an IBM767
> > > modem
> > > and seem to be having trouble. I was wondering if anyone else out
there
> > > had
> > > the same modem and was connecting to Sterling Commerce. I have indeed
> > > talked
> > > with Sterling Commerce technical people about it and they have
suggested
> > > that it might be a setting that we are both unfamilar with in the IBM
> > > modems. Sterling Commerce is using a Paradyne Modem. We have been
> > > through
> > > all kinds of testing and can use the same modem to dial out to Federal
> > > Express and other Value Added Networks. Any help would be greatly
> > > appreciated.
> > >
> > > Thank you,
> > > Bob Reed
> > >
> > >
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