Actually, nSoftware said originally their 20% maintenance was more geared towards higher-end solutions ($5k+). However they have recently stated that the $1000 minimum will no longer apply to even the lower-end tp license solutions.
Walter --- In [email protected], "w_cohen99" <[EMAIL PROTECTED]> wrote: > > I thought I replied to the list but perhaps not. > > Earl, > > nSoftware has an annual maintenance plan for their EDI/AS2 but the > minimum cost is $1000. So even the 5 TP license $499 would incur > $1,000 of maintenance according to their sales rep. Something is > wrong with this if you ask me. So much for the industry standard of > 20% of the base cost. > > Walter > > --- In [email protected], Earl Wertheimer <earlw@> wrote: > > > > Walter > > > > > Well, that would be the case for most vendors OTHER than n- > software > > > it seems :) > > > > Unfortunately, yes. We have/had at least one member here who > could not justify > > the cost of additional AS2 licenses, due to the high cost... > > > > I got bitten a few times after installing some of the special 'AS2 > for WalMart' > > solutions. > > > > > I did just now contact n-software for their IP*Works! EDI AS2 > > > Connector which, as you say, is $499. > > > > > > They have free standard email support which I'd be reluctant to > use, > > > and instead would rather opt for premium support (of course it > costs > > > more than the software licenses themselves at $599). > > > > Email support takes about a business day. I agree that it's a > pain, but labour > > costs money... Most of the problems have been in the setup. Once > it's > > running, there is not much to do. > > > > > Where did you see 20% annual maintenance? > > > > When I purchased the 5 license package it was mentioned. This is > pretty > > standard in the industry. It's _optional_, but recommended. > > > > > > Earl Wertheimer > > earlw@ > > http://www.spe-edi.com > > > ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix. Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/EDI-L/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
