On 3/22/03 8:05 AM, "Mo Mehlsak/Barbara Riegelhaupt" <[EMAIL PROTECTED]> wrote:
> I trashed the Rules file and started from scratch, but the problem > continues. Here's an example of a rule that isn't working, and it's the > second highest in priority: > >> From Is in Category A > or > Category Is A > Move message to Folder A > > But all mail from Category A contacts still ends up in the InBox -- > identified as Category A mail. What rule is highest in priority, and does it have "Do not apply other rules which meet these criteria" checked at the bottom? In particular, for both Rule 1 and Rule 2, do you have several criteria? And is the "Match" popup set to "if ALL criteria are met" or "if ANY criteria are met"? > > I also have Junk Mail, Junk Subjects, Junk Countries, Junk Domains and Junk > Phrases rules to move spam to a Junk folder, as suggested on the Entourage > Help Page. And my Junk Mail Filter is set at High. But obvious junk -- with > words like "mortgage" [and worse] in the subject -- ends up in the InBox, > NOT identified as Junk, which leads me believe the JMF isn't working, > either. Until this problem started, with the same JMF setting and only a > basic Junk Mail Rule, these messages were marked as Junk and moved to my > Junk folder. That's another issue. If you really think that's the case, use Office Remover in the Value pack, remove Office (it won't touch your data) and reinstall it and Office 10.1.2 update. > > I'm at wit's end with this. My next move is probably a switch to Mail/iCal. Really? -- Paul Berkowitz MVP Entourage Entourage FAQ Page: http://www.entourage.mvps.org/toc.html PLEASE always state which version of Entourage you are using - 2001 or X. It's often impossible to answer your questions otherwise. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
