I've seen times where Windows will not load the profile correctly and
use a temporary one (the name for this escapes me at the moment).  It
doesn't necessarily use the profile settings at that point.  Once you
log out and back in again it will sometimes reset, which winds up with
your original profile.  It may explain the behavior she saw.  You should
be able to see an instance in the Event Viewer if this occurred.  

Can't explain the password part though, unless she logged in and forgot,
and the machine doesn't auto-lock.



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Jean-Paul Natola
Sent: Monday, May 05, 2008 8:19 AM
To: Exchange Discussions
Subject: Mystery- Profile magically deleted

Hi all,

I have a user that is driving me insane, the latest  in her saga  was
that
she came in on Saturday and her "outlook was empty"  she has two
profiles , 
The second profile was / is there - 
I have to tread lightly as the user is HR manager, I looked in her pc
and saw
that on Saturday  her OST and OAB files were all modified at 12:19 pm-
her
claim was she came in turned on her PC and was not prompted for a
password (
very odd since you cant logon  without one) then upon launching her
outlook
it was empty-

I can confirm she came in and turned on her pc by looking at the event
log
she turned it on at 11:52 am-

We are on exchange 2003 - outlook 2003  xpsp2

I have had many issues in the past , all of which I was able to
demonstrate
were done by the user- missing messages ( which wound up in one of the
20
subfolders)  etc...

Has anyone heard of something like this before?



I'm at a loss here

TIA






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