David W. Fenton wrote:
On 20 Oct 2009 at 19:39, dhbailey wrote:

in the list of fixes, the claim is made that the User Manual now opens in the default browser. If that's true, it'll be a long-standing gripe resolved. And makes me wonder why it couldn't have been done a couple of versions ago, when they went to HTML help files in the first place.

I think a number of us have offered plausible explanations more than once. If an application developer chooses a set of tools to produce cross-platform help files, and the tools are limited in what they can do in regard to browser-agnosticism, then the developer can end up with a situation like that which so many have complained about for so long.

If MM didn't use such tools, I would guess that they would likely have been unable to produce the documentation as quickly or as accurately. Obviously, the development team made the determination based on their knowledge of all the trade-offs involved that it was better to cause the minor annoyance of opening in one particular browser on Windows instead of using the default browser than it was to pay whatever the price would be to avoid that annoyance.

You don't know what the trade-offs involved were, so you can't really judge if it was the best decision.

My guess is that it was the best they could do with their limited resources.

It's just too bad they couldn't have made whatever adjustment was necessary to avoid the problem much, much sooner.


The download completed (after 5 hours!) and installed, and indeed the readme file was right -- now the User Manual opens in the default browser.

So somehow the figured it out -- something which Mac users have been able to do for a long time, so it remains a murky question as to why Windows users had to wait so long.

In any event at least one long-standing complaint has been answered for this user.


--
David H. Bailey
dhbai...@davidbaileymusicstudio.com
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