Hugo

When paying the amount of money for p1 and for premium support I would
also like to know in advance what causes those frequent crashes instead
of putting customers to a new R61 HFA1 deployment and waiting until it
happens, opening a case ...

Hugo van der Kooij wrote:
> On Wed, 1 Nov 2006, cisco4ng wrote:
> 
>> Can someone tell me what the hell it means:
>>    
>>   Solution ID: #sk31876 
>>                     Symptoms                    
>>    cpd process of Customer Management Add-on (CMA) crashes frequently.  
>>    fwm process of Customer Management Add-on (CMA) crashes frequently.  
>>    Core dump of cpd and fwm processes created.
>>         Solution                Check Point Support can offer a HotFix to 
>> resolve this issue. To open a service request, go to SecureTrak, or contact 
>> Worldwide Technical Assistance Centers at:   
>>   I am testing NGx R61 and I very much would like to know under what
>>   circumstances that the CMA crahes and the the cause.  It seems like
>>   checkpoint is famous for pulling this kind of crap.  Very troubling for me.
> 
> Open a support case if you experience this issue. It is that simple. 
> Whining here will not make one bit of difference.
> 
> Hugo.
> 

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