Hi Paolo - You should find the whole story in earlier messages. Yes I tested the memory and its passed OK, nevertheless we replaced the modules before applying HFA19. So far, so good and no more BSOD but we're waiting a good week or more before closing the call with Checkpoint. regards Chris
-----Original Message----- From: Mailing list for discussion of Firewall-1 [mailto:[EMAIL PROTECTED] Behalf Of Paolo Riviello www.paoloriviello.com Sent: 01 February 2007 12:28 To: [email protected] Subject: Re: [FW-1] BSOD - help needed hi Chris, i didn't heard all the story (i'm sorry), Did you test the memory modules before to apply any HFA19? cheers -- Paolo Riviello Home: http://www.paoloriviello.com E-mail: [EMAIL PROTECTED] E-mail: [EMAIL PROTECTED] Skype: pao_rivi Icq: 285354822 If men could get pregnant, abortion would be a sacrament. (H) >From: Chris Bunyan <[EMAIL PROTECTED]> >Reply-To: Mailing list for discussion of Firewall-1 ><[email protected]> >To: [email protected] >Subject: Re: [FW-1] BSOD - help needed >Date: Thu, 1 Feb 2007 08:46:33 -0000 > >Checkpoint gave us HFA19 (which included a newer version of fw.sys) which >we >have applied and we have also replaced the memory modules in our server >with >new modules. So far the server is behaving itself, but it is too soon to >think the problem is 'fixed' given the nature of the problem. The BSOD >crashes happened only Monday to Friday during office working hours and not >every day so we are waiting for a good few days yet to see if the crisis is >over. > >Fingers (and everything else) all crossed ! > >Chris > > >============================= >Chris Bunyan >Secondary Care Team Leader >NHS Shetland > > > >-----Original Message----- >From: Mailing list for discussion of Firewall-1 >[mailto:[EMAIL PROTECTED] Behalf Of Neil >Pike >Sent: 28 January 2007 11:42 >To: [email protected] >Subject: Re: [FW-1] BSOD - help needed > > > Chris, > > Make sure they have escalated the issue to their development department, >or at least to an escalation engineer that has source code access. No-one >without source code access will be able to debug the issue. All anyone >else could do is see if the dump location matched a known bug/fix they >already had documented. > > Good luck! > > > We are still waiting for Checkpoint to get back to > > us after we FTPed the dump file to them. Hopefully > > we'll hear soon, although they've hardly been quick > > so far. > > Neil Pike > Protech Computing Ltd > Tel. 07710-168869 > IM. [EMAIL PROTECTED] > > > >================================================= >To set vacation, Out-Of-Office, or away messages, >send an email to [EMAIL PROTECTED] >in the BODY of the email add: >set fw-1-mailinglist nomail >================================================= >To unsubscribe from this mailing list, >please see the instructions at >http://www.checkpoint.com/services/mailing.html >================================================= >If you have any questions on how to change your >subscription options, email >[EMAIL PROTECTED] >================================================= > > >********************************************************************** >Information in this message may contain confidential and privileged >information. If you are not the intended recipient please accept our >apologies; please do not disclose, copy or distribute information in >this e-mail or take any action in reliance on its contents: to do so >is strictly prohibited and may be unlawful. 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