hi Chris,
i didn't heard all the story (i'm sorry), Did you test the memory modules
before to apply any HFA19?
cheers
--
Paolo Riviello
Home: http://www.paoloriviello.com
E-mail: [EMAIL PROTECTED]
E-mail: [EMAIL PROTECTED]
Skype: pao_rivi Icq: 285354822
If men could get pregnant, abortion would be a sacrament. (H)
From: Chris Bunyan <[EMAIL PROTECTED]>
Reply-To: Mailing list for discussion of Firewall-1
<[email protected]>
To: [email protected]
Subject: Re: [FW-1] BSOD - help needed
Date: Thu, 1 Feb 2007 08:46:33 -0000
Checkpoint gave us HFA19 (which included a newer version of fw.sys) which
we
have applied and we have also replaced the memory modules in our server
with
new modules. So far the server is behaving itself, but it is too soon to
think the problem is 'fixed' given the nature of the problem. The BSOD
crashes happened only Monday to Friday during office working hours and not
every day so we are waiting for a good few days yet to see if the crisis is
over.
Fingers (and everything else) all crossed !
Chris
=============================
Chris Bunyan
Secondary Care Team Leader
NHS Shetland
-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:[EMAIL PROTECTED] Behalf Of Neil
Pike
Sent: 28 January 2007 11:42
To: [email protected]
Subject: Re: [FW-1] BSOD - help needed
Chris,
Make sure they have escalated the issue to their development department,
or at least to an escalation engineer that has source code access. No-one
without source code access will be able to debug the issue. All anyone
else could do is see if the dump location matched a known bug/fix they
already had documented.
Good luck!
> We are still waiting for Checkpoint to get back to
> us after we FTPed the dump file to them. Hopefully
> we'll hear soon, although they've hardly been quick
> so far.
Neil Pike
Protech Computing Ltd
Tel. 07710-168869
IM. [EMAIL PROTECTED]
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