Dear GKD Colleagues,

I am currently in Bosnia-Herzegovina, looking at some opportunities for
ICT to support economic development in this beautiful country that has
been through such suffering. Great progress has been made in rebuilding,
although sometimes one feels the trauma that people have experienced
here. But they are doing their best to put it behind them and recreate
the vibrant economy that once thrived here. Unfortunately, their efforts
to use ICT to get into international markets are thwarted by a telecom
sector that is still owned by the government (3 telecom companies, but
the government owns a majority of all three) so there is no real
competition. As a result, prices for international calls and for
Internet are out of sight. Not surprisingly, Internet penetration is
estimated at only about 5-6%. Even among young people who have jobs,
estimates from a recent survey suggest that only about half have used
the Internet. Unemployment hovers at 40%.

Nonetheless, as is so often the case in developing countries, there are
outstanding people who are building ICT-related businesses, or are
creating NGOs to try to use ICT to provide social services. A major
problem is that all organizations are extremely isolated. Good companies
have few links to the international market -- this includes ICT
companies that don't know how to penetrate market niches where they have
strength and relatively low cost, as well as non-ICT companies that
desperately need access to ICT in order to get into international
markets. For example, the wood products industry is a major employer,
but they face tough competition from the Chinese on the low-cost end of
products, which is where they are currently competing. I am exploring
the possibility of their getting into high-end, designer furniture, if
they can get access to CAD/CAM, reasonable Internet access rates, and
some other ICT applications that would enable them to enter that market
successfully in Europe.

Similarly, NGOs don't have a clue as to where they could get financial
support, regardless of the great work they do. I was in India a couple
of weeks ago, and the story for NGOs (though not companies by and large)
was the same. Some fantastic NGOs doing great work, but threatened with
shutting down because they don't know how to get support from
international foundations or philanthropic individuals.

Several years ago I tried to convince several donors to support creation
of a database of NGOs around the world. Any NGO could have a space and
provide information, and there would also be a space for people to write
comments about the NGO's work -- positive or negative. My goal was to
create something that individuals or foundations (or donors) could use
to identify organizations doing good work that are usually invisible in
the international arena. I am still convinced it is extremely valuable
and feasible, but the donors with whom I talked were totally
uninterested. I still feel the same frustration when I see great NGOs
working incredibly hard in developing countries, and always under the
cloud of extinction because they only know how to do good work, not how
to tap into funding sources. Thus, Peter and Gena's ideas about creating
some online source of information about NGOs resonates strongly. Perhaps
we can find some way to make this happen...


Cheers from Bosnia,

Janice
  
Janice Brodman
Director
Center for Innovative Technologies
[EMAIL PROTECTED]



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