I think you're sunk. "If the glasses are being returned for a warranty issue, this must be completed within the 30 day period, as well. We do not address warranty issues beyond a thirty day period."
http://zennioptical.com/cart/pages.php?pageid=11 On Sep 22, 6:41 pm, MNM <[EMAIL PROTECTED]> wrote: > I got my first pair of glasses from Zenni optical in June. At the time > I wrote a sparkling favorable post about the service, turn around time > and satisfaction with the product. Now I must post a retraction. On > Saturday September 20th, I picked up my glasses to put them on in the > morning and cleaned them with spray lenses cleaner using the special > soft cloth I got from Zenni. I was holding the glasses by one lense > while apolishing the the other lense when all of the sudden I hear a > snap and the glasses fell in half in my hand. The supposed Titanium > Flexible metal nose piece broke right in the middle. Not at joint or > weld but right smack in the middle of the round flexible metal peice > that joins the two lenses. I was shocked as the pair of glasses that I > had previously purchased from Walmart Vision is almost identical, > nearly three years old, and still in perfect shape. The reason why I > got new glasses was for the lenses as Walmart Optical wanted $120 just > for a new pair of lenses and I got the entire pair of glasses from > Zenni for $52.80 delivered. > > Why I must retract is that I have been calling Zenni all day and I get > a recorded message that says "Your call will be answered in order > recieved" then a few seconds later a new message says "You may hit 7 > at any time to leave a message, 3 second later it automatically goes > into the message que and then says, "Sorry but the mailbox is full and > can not take any more messages, then click and I am disconnected. Have > they gone down the tubes or what? I will continue to try them again > tommorrow but I have a bad feeling about this.. > > Mark Cline --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
