Hey Ian,

Just thought I'd mention that I tried something to repro your problem. Our
plugin does not work if you're running Eclipse under a pre-1.5 JVM, and some
of the symptoms that we've seen is that the plugin icons/menu contributions
will not show up. However, we've only seen this when we've been using
Eclipse's dev environment to debug the plugin.

I tried to repro this by running clean Eclipse 3.3 and Eclipse 3.4 installs
with a 1.4 JVM, but Eclipse did not even run - it threw up an error dialog
indicating that a 1.5+ JVM is required. So, it looks like a pre-1.5 JVM
cannot cause this sort of problem with the plugin out in the field.


Rajeev


On Tue, Apr 21, 2009 at 9:41 AM, Rajeev Dayal <rda...@google.com> wrote:

> Hey Ian,
>
> Thanks for the information. Responses inline:
>
> On Mon, Apr 20, 2009 at 7:26 PM, Ian Bambury <ianbamb...@gmail.com> wrote:
>
>> Hi Rajeev,
>> Thanks for the response.
>>
>>  When you tried to install it again, did you install it in a clean
>>> version of Eclipse, or was it the version that you were using with all the
>>> failed installation attempts? It may be the case that you need to uninstall
>>> the plugin, and then try to reinstall it. Preferably, if possible, start
>>> with a clean install of Eclipse and a clean workspace, and try and install
>>> again (but follow the instructions in the FAQ entry mentioned above - they
>>> will greatly speed up the install process).
>>>
>>
>> It was a clean, new Eclipse installation. I was only trying to install the
>> GEP and the GWT SDK, nothing else. Eclipse locked up showing 31% completed,
>> nothing moving except the progress indicator (no actual progress, just
>> animation). Cancel didn't do anything (except disable the cancel button) and
>> after some time - in the region of 30 minutes - I went back and nothing had
>> changed. There was no option but to kill it in task manager.
>>
>
> This is definitely odd. It must have been some network problem, but I'm not
> sure which side it occurred on. One thing I do know is that Eclipse does not
> fail gracefully in such situations. Do you remember exactly what text was in
> the dialog at the time? Was it saying something like "computing requirements
> and dependencies", or was it saying "downloading", or maybe "installing"?
>
>
>>
>> The second attempt of the current series, it installed in 30 seconds or
>> so. I'm not sure exactly, I was watching TV, but it wasn't long at all.
>>
>> Now if I go to Software Updates, Installed Software shows the GEP and GWT
>> SDK as installed. Available Software shows the plugin (but no install option
>> is available) and the AppEngine SDK.
>>
>
> Does Installed Software also show the plugin as installed? Available
> Software should really not have any of the components as installable, if
> they've already been installed (unless you have the "Include items that have
> already been installed" checkbox checked).
>
>
>
>> The IDE doesn't have the two icons I had when it finally installed last
>> time, ordinary menu options are also not there (in File|New, or
>> right-clicking a project - nothing new)
>>
>
> Try going to  Window -> Reset Perspective (or, on the Mac, Eclipse -> Reset
> Perspective). Does that help? Also, do you see any errors reported in the
> error log? Go to Window -> Show View -> Error Log (or, on the Mac, Eclipse
> -> Show View -> Error Log) to display the error log view.
>
>
>>
>>>
>>> I'm sorry that you had to go through all of this. Bad things can happen
>>> when components are not properly installed, as you experienced. This should
>>> not be the normal experience at all. Is your project/Eclipse back in a
>>> working state? If not, let me know and I'll help you to get it back to
>>> normal.
>>>
>>
>> Yes, despite unchecking the project as a GWT one in the GEP options, and
>> after the uninstall apparently working OK, there were still GEP changes in
>> there stopping the project working. Having sorted that out, as I said,
>> context assist didn't know about GWT classes. That is now fixed, too.
>>
>> I tried the -clean option (thanks Isaac) but unfortunately it didn't make
>> any difference. That was after restarting Eclipse, then rebooting the
>> machine.
>>
>> I'm not particularly worried about getting it working. As I said, I was
>> only re-installing it in order to answer the questions I was asked before.
>>
>
> Thanks for going through all of this in order to give us some useful
> information. We appreciate it.
>
>
>>
>> Cheers,
>>
>> Ian
>>
>> >>
>>
>

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