On Thursday 21 June 2012 22:55:59 Andy Smith wrote: > So if someone were to say to me, > > "I know I have a problematic phone line and need an ISP that's > going to go to fight for me with BT instead of one that will > just do the equivalent of a shoulder shrug and pass the buck > after having taken my money." [snip] > then I probably would not recommend Zen particularly.
I have found Zen absolutely marvellous in this respect. In fact, I have found Zen's support marvellous over the years. But maybe my expectations are lower. I have helped many people with problems with TalkTalk and other large, cheap, ISPs. If, after that lot, I have occasion to contact Zen, I am profoundly grateful for what I get. Lisi -- Please post to: Hampshire@mailman.lug.org.uk Web Interface: https://mailman.lug.org.uk/mailman/listinfo/hampshire LUG URL: http://www.hantslug.org.uk --------------------------------------------------------------
