Hayes - agree on the live chat. I will say Sun and IBM have been great to work with in many of the environs I'm in
CW Sent via BlackBerry from Cingular Wireless -----Original Message----- From: "Hayes Elkins" <[EMAIL PROTECTED]> Date: Thu, 17 Aug 2006 14:51:37 To:hardware@hardwaregroup.com Subject: Re: [H] Dell Laptop Batteries When anybody asks about what computer to buy, I just tell them to price out the cheapest dell possible and then tac on the three year in home service warranty. Desktops are all the same commodity crap from taiwan, it's the service that you want. Not sure what strides HP has made with their retail store brand of desktops, but for a while nothing touched Dell. As far as servers go (which are about as commoditized as desktops at this point) I still go with Dell as the support champ, well gold support at least. Technicians generally know their stuff and you are talking to somebody in the country without a thick accent. I do however like how HP now uses live chat support to mask their thick-accented outsourcing. As I said before, I think Indian support staff generally have better typed grammar than most americans, lol.
