Its nice to give them credit for an effort to fix it. Nicer if they hadn't broke it in the first place :)
Sent via BlackBerry from Cingular Wireless -----Original Message----- From: Ben Ruset <[EMAIL PROTECTED]> Date: Thu, 17 Aug 2006 15:01:16 To:The Hardware List <hardware@hardwaregroup.com> Subject: Re: [H] Dell Laptop Batteries I lump Acer in with the whitebox category. Since when has making a product affordable been a bad thing? They have used a variety of tactics to lower the price of their gear. They have mastered keeping a minimum amount of inventory on hand to operate. They have very low overhead compared to a lot of other vendors who operate stores, etc. They have skimped on support. According to Dell they're addressing that problem. It's rare for a company to come out and say "we suck and we're trying to fix it" which to me is pretty refreshing. Thane Sherrington wrote: > At 03:05 PM 17/08/2006, Ben Ruset wrote: >> Who makes a quality computer? > > I'm very happy with Acer. And the whiteboxes I sell are excellent. > > Before we start saying "All major brands sell crap today" we have to > remember the Dell spearheaded the rush to the lowest possible price* and > that's when the quality and service dropped off the cliff. Dell is the > Walmart of the computer world. Too stupid to teach customers how to buy > a good quality computer (or too scared to let them see how bad their's > were) Dell went the route of the bottom feeder and pushed price only. > The other manufacturers (admittedly, also too lazy to educate customers) > tried for awhile to compete on quality over price but failed to teach > customers how to understand quality. Price is a easy thing to compare, > and given nothing else, customers bought the cheapest thing they could. > Sure they bitched about quality and service, but they consoled > themselves by thinking that every company was the same. If Dell goes, > then perhaps Acer, HP and Lenovo will start thinking that a $1500-$2000 > computer with good quality components and support by English speakers > would be better for everyone and the industry will right itself. > > *While not the first to take this route, they were the most successful. > > T >
