[EMAIL PROTECTED] wrote:
The kind of support someone gets with a dell in a corporate agreement is significantly different then what you get as jo blo home user or worst case Dell-bought-at-big-box-store buyer
Not necessarily. It took a lot of bitching, whining, letters to Mike Dell, and posts on my blog to get Dell to deal with my laptop problem. While the laptop is mine, and not my companies, it's still listed under our customer number.
I've got a small business client who buys nothing but dell and that's cool until Dell ripped them apart verbally on the phone over a laptop with pci-express port instead of pcmcai (which I posted here)
Why they are switching over to Express card when there are not many Express card devices out there, I have no idea.
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Have you worn out your blackberry's keyboard yet? :)