On Tue, May 13, 2008 at 6:36 PM, Anand Shankar wrote:
>
>  Should we not act contractually:
>
>  1. Order the PC/Laptop, stating the intention.
>  2. Ask the Commissioning Engineer to Click No, when prompted to accept 
> License
>  3. Ask the commissioning engineer to sign the installation report,
>  4. Inform the OEM with the installation report.
>  5. Quote the License Agreement stating Refund Clause.

I like the way you think.  And of course, this would be ideal, except:

1. You probably will not get the laptop since the model you like comes
   only with Windows preinstalled.

2. The installation engineer will not agree to click "No" since it's
   your laptop and there no issue at the moment (btw, there's no "No".)

3. There will be no installation report since they do not have to
   "install" anything on a preloaded notebook.

I have already offered to get the physical verification done by their
service engineers at their service center and courier the media to
them at my expense.  But none of this matters since they have refused
the refund outright on the grounds that the OS is bundled with the
notebook.

-- Manish

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