On Jan 31, 2006, at 11:53 AM, Karen Thompson wrote:
I¹m trying to resolve this without Apple support
Karen,
What's the point of not taking advantage of a service you already
paid for?? Granted, phone trees and waiting on hold aren't much fun,
but if you volunteered to suffer through that part (rather have Mom
do it), you will probably have a solution (possibly involving sending
it off for repair) in quick order. Is an Apple store nearby for you
to take it in for service? Seems like a hardware problem to me.
The Norton utilities seem to have a bad reputation, so your decision
to uninstall that software sounds like a good move.
I would guess that a system reinstall *might* help (sounds like kind
of thing *I* would do before calling AppleCare, but I can be rather
stubborn too ...).
Good luck & hopefully someone else will be able to diagnose your iMac
better than my off the cuff remarks!
Patrick Daine
--
The iMac List is sponsored by <http://lowendmac.com/> and...
Small Dog Electronics http://www.smalldog.com | Refurbished Drives |
- Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! |
Support Low End Mac <http://lowendmac.com/lists/support.html>
iMac List info: <http://lowendmac.com/imac/list.shtml>
--> AOL users, remove "mailto:"
Send list messages to: <mailto:imac-list@mail.maclaunch.com>
To unsubscribe, email: <mailto:[EMAIL PROTECTED]>
For digest mode, email: <mailto:[EMAIL PROTECTED]>
Subscription questions: <mailto:[EMAIL PROTECTED]>
Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/>
---------------------------------------------------------------
iPod Accessories for Less
at 1-800-iPOD.COM
Fast Delivery, Low Price, Good Deal
www.1800ipod.com
---------------------------------------------------------------