Re: [IMail Forum]

[mroberts]

Thank you Pam   Most of them are using OE 4.  I will have them upgrade to OE 5. Thanks again.   Mary Roberts ----- Original Message ----- From: Pam Handshy To: [EMAIL PROTECTED] Sent: Thursday, October 21, 1999 9:13 AM Subject: Re: [IMail Forum] Mary,     One more thing you might want to check is if the users in question are using Outlook Express 4 and leaving a copy on the server.  This was fairly common, but OE5 seemed to eliminate it.   Just had to put my 2 cents in.   ----- Original Message ----- From: [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Wednesday, October 20, 1999 3:23 PM Subject: [IMail Forum] Hello I'm using Imail version 5.0.  I have a several customers call to complain about their mail not downloading as though it was stuck.  When we check their account you can tell that the mail was stuck on one message.  The messages aren't that big but they are causing a problem.   Does anyone know what would cause this to happen and maybe how I can resolve this. Thankyou   Mary Roberts