Mary,

It is possible that one of the services (POP3, IMAP4, Web MSG) has the users
mailbox open (and locked) so the change cannot be made. Try stop/start each
service in turn to see which might be doing this. Yes, a restart will do the
same, but you won't know which it was and it will probably take longer!

Daniel Donnelly
Ipswitch Technical Support
________________________________________________________
See our Knowledge Base at http://support.ipswitch.com/kb


In reply to 26 Oct message from [EMAIL PROTECTED]:


>Hello All!

>Here's another (simple question) for you..... I wrote to you about a
>week ago regarding clogged mail using  IMail.  There are times when I
>can not delete these messages for my customers  using the web based
>mail.  Any suggestions? 

>Webster Internet Access
>Mary Roberts
>E-mail: [EMAIL PROTECTED]
>URL: http://support.web-ster.com





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