If the PC needs a tune up go to download.com and try the following CCleaner
Wise registry cleaner Advance system care Spybot All are free Good luck Sent from my iPhone On Apr 10, 2013, at 5:39 PM, JLB <[email protected]> wrote: > It sounds like your computer is in big trouble in some mysterious way. > You could try TuneUp Utilities. http://www.tune-up.com/ > > A free trial is 30 days I think so you don't have to buy it. > > The initial setup asks a lot of questions. It's not hard if you take it > one step at a time but it takes awhile. It will go through your > computer in depth and fix most problems. What I mean by 'most' is that > sometimes reinstalling your operating system is the last but only resort. > > Instead of picking and guessing your way through one possibility at a > time TuneUp is like having a mechanic inside your computer. > > If you want on-screen support I will work at an hourly rate. You can > contact me through email. > ----- > JL Beeken > JLog - simple computer technology for genealogists > http://jlog.jgen.ws/ > > On 4/10/2013 2:08 PM, BK Ford wrote: >> >> I am now desperate. I spent some time with the tech support people at >> Milennia looking around on my computer. He could not solve the >> problem. He did try 7.5, and it returned the same error. He said >> there must be some sort of conflict on my computer, but he did not >> have a clue what it might be. He was very apologetic. He set my >> BitDefender antivirus software to Game Mode and thought that might do >> it, but no. The program actually opens, but the second I try to open >> a file, like the Sample file (and he also created a test file, but >> same thing), it returns the error. I used the program on this same >> Windows 7 computer not very long ago. The only programs I have >> installed since that time, according to my Control Panel, are Turbo >> Tax and Java and something called Microsoft Silverlight (I didn't >> actually install that--don't know what it is or where it came from). >> I uninstalled Java. No change. >> >> He suggested that as long as I use this computer, I probably can't >> use Legacy. That doesn't make sense to me, as I used it on this very >> computer not long ago. >> >> He said the incompatibility issue is not that uncommon, and yet there >> is no "list" of known incompatible software. >> >> I feel totally stranded. Is there any way I can send my data file and >> have someone convert it to a gedcom so that I can open it in another >> family tree software program (like FTM or something)? Right now, I >> don't even think I can create a gedcom, can I? The tech support guy >> said he didn't think I could. >> >> Please help.... Barbara > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
