I don't believe that questions raised here are necessarily the same type that would get raised to RH support. From my observations, many of the questions that Mark answers are of the "how do I do this or that" variety. I believe that Mark provides a very useful level of support.
Kevin -----Original Message----- From: Linux on 390 Port [mailto:[EMAIL PROTECTED] On Behalf Of Alan Cox Sent: Friday, August 31, 2007 5:14 PM To: LINUX-390@VM.MARIST.EDU Subject: Re: Adding dasd with Red Hat On Fri, 31 Aug 2007 12:34:52 -0400 "Kielek, Samuel" <[EMAIL PROTECTED]> wrote: > I'm not sure we can criticize Red Hat for not responding on a community > mailing list to their customers support issues. There are actual Red Hat > lists and official support channels for that purpose. I'm guessing those > Red Hatters that do occasionally pipe in here are doing so not because > it's their job but rather as members of the community at large. With > that said, kudos to Mark for being so attentive to this lists members. > Hopefully he is getting paid to do so! ;) Yes there are Red Hatters on the list but if I suggest something here its likely to blindside any proper support channels and possible mix up or conflict with real support responses and make things worse. Alan ---------------------------------------------------------------------- For LINUX-390 subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: INFO LINUX-390 or visit http://www.marist.edu/htbin/wlvindex?LINUX-390 ---------------------------------------------------------------------- For LINUX-390 subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: INFO LINUX-390 or visit http://www.marist.edu/htbin/wlvindex?LINUX-390
