I will admit that Open Source is not as user-friendly as more commercial efforts, and lately, in the rush to "catch-up", I find that more and more Open Source software that is released is buggy or requires considerable effort to get it to work as advertised (which is why I'm actually considering downgrading from Red Hat 9 to TurboLinux 8, and from KDE3 to xfce). I think that, for people living in more prosperous
IMO, going from KDE to any other window manager is an upgrade, especially if its to XFCE4.
Which is not to say that your concerns are not valid. If I have an opportunity to work in the US, and can make enough to actually buy a Palm (and a house and a car and plan for my retirement), I would probably say goodbye to Open Source as well. If I can get vendors to respond to my problems in a quick and timely manner, I would gladly pay money for commercial software.
You're ignoring the fact that a rapidly growing number of companies are selling support for OSS.
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