> On Apr 13, 2016, at 8:30 PM, John Robinson <[email protected] wrote:
> 
> Today was the first day for the new speeds.  It’s about 8:30 p.m. so there 
> should be a lot of usage but this isn’t bad.


That’s awesome, John! 

Mine is almost a month away. Already got my new modem, though, ready for the 
move. 

HAD to replace my old one because it was working really badly and was sending 
junk to my router. I finally realized that was why, even though all the speed 
tests came through right on the money, I was getting pretty spotty internet 
access. The new modem makes all the difference! 

I took the old one apart today, and every capacitor was bulging out their tops, 
a sure sign they are toast, or a least well on their way. AAMOF, I am surprised 
it worked at all.  =:-)

It lasted several years, though, so it was cheaper than renting one from TWC.

Another thing: I had a couple of great conversations with TWC tech support 
people this weekend as a result of my issues. One guy, who was with TWC before 
they bought Insight, said that they are all looking forward to being acquired 
by Charter, because Charter values customer service highly. One thing he said 
stuck out: Charter refuses to off-shore ANY of their customer support. Very 
good to hear!


Jonathan



--
Jonathan Fletcher
[email protected]

Kentuckiana FileMaker Developers Group
Next Meeting: 4/26/16


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