Great news Jonathan, Charter sounds as if it will be consumer oriented.  Let’s 
hope.

John


> On Apr 13, 2016, at 9:51 PM, Jonathan Fletcher <[email protected]> wrote:
> 
>> On Apr 13, 2016, at 8:30 PM, John Robinson <[email protected] wrote:
>> 
>> Today was the first day for the new speeds.  It’s about 8:30 p.m. so there 
>> should be a lot of usage but this isn’t bad.
> 
> 
> That’s awesome, John! 
> 
> Mine is almost a month away. Already got my new modem, though, ready for the 
> move. 
> 
> HAD to replace my old one because it was working really badly and was sending 
> junk to my router. I finally realized that was why, even though all the speed 
> tests came through right on the money, I was getting pretty spotty internet 
> access. The new modem makes all the difference! 
> 
> I took the old one apart today, and every capacitor was bulging out their 
> tops, a sure sign they are toast, or a least well on their way. AAMOF, I am 
> surprised it worked at all.  =:-)
> 
> It lasted several years, though, so it was cheaper than renting one from TWC.
> 
> Another thing: I had a couple of great conversations with TWC tech support 
> people this weekend as a result of my issues. One guy, who was with TWC 
> before they bought Insight, said that they are all looking forward to being 
> acquired by Charter, because Charter values customer service highly. One 
> thing he said stuck out: Charter refuses to off-shore ANY of their customer 
> support. Very good to hear!
> 
> 
> Jonathan
> 
> 
> 
> --
> Jonathan Fletcher
> [email protected]
> 
> Kentuckiana FileMaker Developers Group
> Next Meeting: 4/26/16
> 
> 
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