They did the same here, eventually .. however as has been mentioned here 
before, this really doesn’t scale well
 
Grey listing is one thing, but an out and out blacklist is (imho) a bad idea.  
First you have to know there is an issue before you can fix it, and then you 
have to wait 24-48 hours to get it fixed.  In the mean time, your customers 
emails are being permanently rejected
 
Then, I guess they’re free to run their mail system however they choose ... ☹
 
Jon Morby
www.fido.net
 
 
From: Mark Dale via mailop
Sent: 10 June 2020 11:27
To: mailop@mailop.org
Subject: Re: [mailop] t-online.de outage?
 


On Wed, 2020-06-10 at 11:20 +0200, Hetzner Blacklist via mailop wrote:
> As far as I know this isn't a bug, it's a feature.
> 
> For the past few years, T-Online have been moving to a system where they
> block all unknown IPs. How exactly they define that is not 100% clear,
> but it seems to be any IPs that haven't recently sent them email.
> 
> So if an IP hasn't sent them email in the recent past, it is
> automatically on their blacklist. By default.
> 
> It's useless for ISPs (like us) to try and contact them to delist IPs,
> they want to hear directly from the admin of the (mail) server.
> 
> They also have fairly strict requirements for delisting an IP.
> 
> 

For what it's worth, T-Online were blocking mail from one of our
discussion-list servers yesterday; but an email ( with log extracts,
explaining the who and what of things) from our postmaster to theirs
requesting the block be lifted was responded to very quickly and
politely - and the block lifted a few hours later.

In short: a stellar response from T-Online. 

Cheers,
Mark


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